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31

January

Presales Engineer

monday.com - Sydney, NSW

Sales
Source: uWorkin

JOB DESCRIPTION

Description

Our sales team is growing and we are looking for a strong Presale Engineers (Product Experts).

As a Presale Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

About The Role

  • As a presales engineer you will be required to have a deep understanding of our product's technical capabilities and inner workings.
  • You will take part in demo meetings with prospects and will assist in crafting Sales Pitches and solutions for the Sales Team.
  • You will be required to assist in RFP responses and discussions regarding the security aspects of the platform.
  • You will assist in linking between sales and product as well as between sales and professional services.

Requirements
  • 3+ years in a Sales Engineering role (or similar) in a SaaS environment
  • Strong problem solving skills
  • A deep technical curiosity for how IT systems work in a business context
  • Great communication and customer facing skills
  • Understanding of JSON and RESTful APIs
  • Understanding of GraphQL - an advantage
  • Ability to clearly articulate technical topics to a non-technical audience
  • Business process mapping skills
  • Experience responding to technical questions and security requirements from customers
  • Exceptional teamwork capabilities