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Solutions Engineer

Sypht - Sydney, NSW

Source: uWorkin


Sypht is an AIaaS platform that is helping businesses globally, to unlock the value of unstructured data through instant, accurate and adaptive data extraction. Our platform is smart and scalable, and uses the latest in Machine Learning and can be deployed rapidly across multiple documents, use cases and industries.

Sypht is only as good as the humans behind it and behind the platform is a world class team of pragmatic problem solvers that are passionate about working with technology that’s breaking new boundaries, continuously learning and creating remarkable change for our customers. Our great results stem from collectively harnessing the expertise, capability and resources of our entire team. 

To add to this expertise; we’re hunting for a tech savvy Solutions Engineer, who we envision helping us to “level up” through leading technical pre-sales conversations and deep product demonstrations to our customers.

The Role

This opportunity will have you responsible for driving conversations with our prospect customers around their tech stack , data structure, integrations and data migration. As well as be their go-to person in the business to demonstrate how to configure and integrate our API clients and debug any issues that come up during integration. 

 As a key contact for our customers, you will develop a strong relationship with them, in order to identify and implement enablement initiatives; such as training webinars. As our customer base is worldwide, this opportunity will have you collaborating with customers based both locally in Australia, but also in the US and beyond. 

The right person will be an advocate for the customer and be able to provide valuable feedback to our product and engineering teams. This is a perfect role for someone who is interested in potentially expanding their career path into the product, sales or engineering space - as Sypht can pave any of these exciting pathways for the right person.

You’ll need;

  • Strong communication skills
  • Previous experience in a customer facing role (Pre-sales/Technical Consultant etc.)
  • A degree in Software Engineering, CS or related field
  • Programming Language experience (.NET, Python, Php & Node)
  • A good understanding of RESTful API’s and Web Services
  • Experience leveraging Hubspot or similar CRM
  • SaaS and cloud based software experience
  • Passionate about Machine Learning

Why Us? 

Backed by BPay & BCG Digital Ventures we’re a high performing team, creating remarkable change for our customers. By joining us, you’ll find yourself working with bleeding edge technology and given endless opportunities to learn everyday (thanks to our Go For It mentality). 

The team at Sypht are bold, and are empowered to be creative in order to drive excellence. We reward excellence and collectively support and celebrate both individual and team success. 

You’ll find we work in a truly inclusive and flexible environment - which gives you the ability to design a life you love. Pair that with a supportive network of leaders and colleagues, we ensure you’re set up to achieve your true potential.

Based in Chippendale, we offer all employees a flexible (puppy friendly) work environment, flexible work from home options, local discounts (from retail right through to gym membership discounts!), opt in daily social events, regular team meals and a reward system based on team/individual recognition where you can claim cool prizes… to name a few!

How to apply

We are an Equal Opportunity Employer who celebrates diversity in all aspects of life, including, ideas, appearance and belief. At Sypht we are committed to creating an inclusive environment for all employees and encourage you to apply if this aligns with your values.

Does this match your profile? If this sounds like the perfect opportunity for you, or you would like to stay on our radar, please apply by submitting your CV to ally@sypht.com or clicking APPLY.