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Customer Service Engineer- Ct & Mi

Siemens - Brisbane City, QLD

Trades & Services
Source: uWorkin


Doyou want to help create the future of healthcare? Our name, SiemensHealthineers, was selected to honour our people who dedicate their energy andpassion to this cause. It reflects their pioneering spirit combined with ourlong history of engineering in the ever-evolving healthcare industry.

Weoffer you a flexible and dynamic environment with opportunities to go beyondyour comfort zone in order to grow personally and professionally. Soundinteresting?

We have an exciting opportunity for a Customer ServiceEngineer withComputed Tomographyand/or Nuclear Medicine experience to join our team and be based in Queensland reportingto the Team Leader. The primary function of your role will be to carry out allday to day service, part of the on call roster, maintenance and/or installationactivities in Queensland & Northern NSW with minimal supervision ensuringcompliance with customer satisfaction, quality and safety standards.

Your tasksand responsibilities:

  • Fulfillingthe customer's needs for Preventative Maintenance (PM), any updates/upgrades,corrective service, installations in accordance with business contractualobligations (contract obligations or billing policy)
  • Timelycompletion of Service Reports with good liaison with the Customer Care Centre(CCC), management, sales, marketing and/or customers ensuring current locationand job status is communicated back to Customer Call Centre
  • Comply withall Environment & Safety (EH&S) policies, service escalation proceduresand that all customer requests, complaints and comments communicated to thejobholder are passed to the relevant department for action
  • Maintainingpersonal knowledge of safety instructions and operational procedures andparticipate in training courses including 'self-learning', computer based and'on the job' training.

Your qualifications and experience:

The successful candidate will have extensive CT and NM experience. In addition,the successful candidate will be technical, or university trained withexperience ideally accompanied with a current Qld Radiation license andrestricted electrical license as a minimum. Experience in service, maintenanceand/or installation activities on relevant technologies is also required forthis position. A strong communicator and your ability to build sound working relationshipsinternally and externally will ensure your success in this role.

In order to push the boundaries in our exciting andchallenging industry, our shared sense of common purpose guides our decisionsand day-to-day work.

We work in a flexible and dynamic environment that allows forour own priorities. And while we respect each other's individuality, we areproud of the high level of team spirit we share.

If you want to join us intransforming the way healthcare is delivered, get in touch with us today.

Applications close5 February 2021or sooner if sufficient applicationsare received.

Being part of our team:

SiemensHealthineers is a leading global medical technology company.50,000dedicated colleagues in over 70 countries are driven to shape the future ofhealthcare. An estimated 5 million patients across the globe benefit every dayfrom our innovative technologies and servicesin the areas of diagnosticand therapeutic imaging, laboratory diagnostics and molecular medicine, as wellas digital health and enterprise services.

Curious about our culture?

Ourculture embraces different perspectives, open debate, and the will to challengeconvention. Change is a constant aspect of our work. We aspire to lead thechange in our industry rather than just react to it. That's why we invite youto take on new challenges, test your ideas, and celebrate success.

Weare an equal opportunity employer.

To all recruitment agencies:Siemens Healthineers does not accept agency resumes. Please do not forwardresumes to our job alias, employees, or any other company location. SiemensHealthineers is not responsible for any fees related to unsolicited resumes.

Organization: Siemens Healthineers

Company: Siemens Healthcare Pty. Ltd.

Experience Level: Experienced Professional

Job Type: Full-time