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Customer Service/estimator

STRAMIT - Brisbane Grove, NSW

Manufacturing & Industrial
Source: uWorkin


About Us

Stramit Building Products - A member of the Fletcher Building Group sits alongside trusted names in the building and construction industry including Laminex, Tradelink, Iplex Pipelines and Fletcher Insulation.

Stramit provide quality rolled formed steel into residential, commercial and industrial construction projects. We also design and manufacture a leading range of retail and agricultural steel solutions. Stramit only use the highest grade Australian steel, we have major manufacturing and distribution facilities across Australia supported by cutting edge product development and R+D.

Operating in Australia for over 100 years – we are backed by a global giant.

The Role

As the first point of contact for all our customers you will play a vital role in communications, problem solving, order entry and stakeholder management. You will be responsible for identifying the full needs within each customer request and providing exceptional customer service.

This role requires someone with sound understanding of building plans or engineering drawings. Alternatively if you are mechanically minded or have experience with construction or estimating this is a great opportunity.

Your responsibilities will include:

Work as part of a close-knit team in a fast-paced manufacturing and distribution environment

Provide exceptional customer service and technical support over the phone and via email

Provide support with estimation, scheduling & special pricing instructions

Work collaboratively with various teams including Sales, Manufacturing, and Planning to provide great customer solutions

About You

Natural people skills – You will have a flair for communication and relationship building

Customer service focus – Your experience in a manufacturing, industrial or logistics environment will come in handy

Attention to detail –Maintaining accuracy and adhering to KPIs under tight deadlines is critical

Systems savvy – You will be able to pick up new systems easily and drive key projects around technology enhancements

What’s in it for you?

Flexibility – Work from home or the office or both!

Friendly team environment – We like cake, pizza and donuts, who doesn’t? We believe in creating a fun happy environment that encourages team interaction

Progression – We are part of the Fletcher Building group with more than 5,500 people across Australia

Corporate Discounts – Fletcher Building has a range of fantastic corporate discounts

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.

Please note: Our recruitment process may include a video & phone screen and a formal interview. The successful candidates also will be required to undergo a medical and drug / alcohol assessment and will be able to demonstrate unlimited working rights in Australia.

Interested in joining the Fletcher Building family? Please click the ‘Apply’ button below!

Brisbane Grove, NSW

Manufacturing & Industrial


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