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Pre-sales Engineer: Application Performance Management (Apm)

IBM - Sydney, NSW

Source: uWorkin


This new Pre-sales Engineer position is part of the IBM Instana acquisition. The successful applicant will work with prospects and customers to demonstrate the value of the Instana solution. As an IBM Instana Sales Engineer (SE), you’ll be the primary technical resource for the Field Sales teams.

Your Role and Responsibilities

  • Leverage your experience to make presales engagements successful
  • Collaborate with sales teams, business partner ecosystem and technical teams
  • Work for a dynamic technical organization with a rapidly expanding customer base.

This is a permanent position with Sydney and Melbourne as the preferred locations.
What will I be doing?

  • Act as a deep technical expert and adviser for Application Performance Management / Observability opportunities
  • Advocate for and manage the technology evaluation stage of the sales process
  • Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.
  • Complete proposals, conduct demos and drive effective Proofs of Concept with customers at customer sites, remotely and at field events.
  • Support customer technical escalations, on-site health checks, best practice sharing, designing solutions; and answer technical questions throughout the sales process in order to identify/progress/close sales and maintain strong customer relationships

What skills and experience will I need?

  • Proven experience in driving pre-sales engagements for Application Performance Management (APM) AIOps, or Observability offerings (e.g. Dynatrace, New Relic, App Dynamics, Splunk, SumoLogic …)
  • Passion for client excellence, including understanding the client’s industry, including industry trends, industry business processes.
  • You must possess strong presentation skills and be able to articulate the value proposition of APM technology to clients
  • You need to be self-motivated, organized, analytical, and be able to eliminate sales obstacles using creative and adaptive approaches

What skills and experience are desirable?

  • Knowledge of the role of traditional IT Operations (ITOps) Engineers, tools they are typically using and pain points they are facing
  • Understanding of how a SRE approaches Operations to ensure that continuously delivered applications run efficiently and reliably by using software engineering and automation solutions
  • Knowledge of DevSecOps concepts and familiarity with Kubernetes, container and microservices application architecture.

The successful applicant must have the ability to work in Australia without the requirement of sponsorship.

Sign me up!
If the above sounds like THE perfect opportunity for you, please apply online with your resume.
To find out more, head to www.ibm.com.au/careers


Required Technical and Professional Expertise
As above

Preferred Technical and Professional Expertise
As above

About Business Unit
There is no other company like IBM and there is no business professional like the IBMer. We are experts in nearly every technical scientific and business field. We are citizens of, and apply our expertise in, more than 170 countries. Yet we are united by a single purpose: to be essential. IBMers change how the world works. Be part of our team.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.