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Services Solution Architect

Lenovo - Sydney, NSW

Source: uWorkin


Position Description:
Focus Practice Areas : Full Lenovo service portfolio, with a focus on Lifecycle Services, Modern Workspace, Managed Services and Device-as-a-Service.

Key Responsibilities:

- Serve as Services Solution Architect in assigned strategic opportunities. Required to work with cross-functional domain specialists to define customer requirements, build solution with P/L, risk mitigation models, and overall solution approach and proposal.

- Articulate and discuss Lenovo services and solutions, best practices, use cases and industry trends in an advisory capacity during solutioning and presales engagements

- Produce solution modeling with components, costings, risk and mitigation factors that position Lenovo to win opportunities

- Produce vendor and customer statement of work for project sign-offs

- Responsible to pass solution models and statements of work through assurance gating with Delivery (and extended functional teams where required)

- Cultivate strong, trusted and meaningful relationships with extended Lenovo team (account sellers, services sales, service delivery), external customers and strategic partners

- Maintain understanding of current and emerging technology, trends and toolsets in the industry. Contribute strategic insight to build up Lenovo Managed Services practice areas

Position Requirements:
- Recognized university degree (Advanced degree preferred but not mandatory)

- Microsoft and other recognized technical certifications

- ITIL and other project management certifications

- 10+ years experience in technical consultancy and end-to-end services solutioning in an IT service business environment with proven results.

- Strong understanding of sales and delivery organizations from a previous position in similar capacity. Effectively bridges end-to-end requirements holistically.

- Confident, articulate and professional in both oral and written communication and presentation in addressing all levels of audiences including C-levels.

- Possesses commercial awareness of local and regional competitive market in AP region, including direct and indirect competition from OEMs, business partners and solution providers

- Deep knowledge and passion to advocate and solution modern workspace deployment and management solutions (including workflows, resourcing modesl, infrastructure, toolsets and software)

- Deep knowledge and passion for emerging technology and able to rationalize productization opportunities in Lenovo Services portfolio.

- Able to address customer requirements through critical thinking, creative solutioning and collaboration across functions and geographies

- Ready connections to regional and local partners in AP countries

- Spoken and written proficiency in additional languages over and on top of English is an advantage