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Lead Engineer - Pega Platform

National Australia Bank - Docklands, VIC

Source: uWorkin


Job no: 761869
Business unit: Technology and Enterprise Operations
Position location: VIC, Docklands, 700 Bourke St
Work type: Permanent Full time
Location: Aust - VIC Metro

You and your new role

You will work on leading the Production Support team for all the offerings on the Pega Platform. A focus will be placed on your ability to demonstrate an experienced level of understanding on how to manage prioritisation of incidents and escalations coupled with effective stakeholder management. Experience with the Pega Platform and team management are essential. You will be accountable for providing a highly available and resilient environment for our colleagues.

In addition to your strong incident management capability you will have to possess technical knowledge across cloud hosted platforms and BPM frameworks. Be an independent thinker and have a strong desire to explore and learn new skills. You will have a passion to always deliver exceptional services to our customers and growing a capable, engaged team.

Key activities:

  • Lead the Pega Production Support team providing application stability and function availability critical to the Enterprise operations;
  • Provide an end to end support to the user community;
  • Document and maintain incident response plans;
  • Perform capacity management to ensure we have ample resources for current and future workloads;
  • Work with a distributed workforce model;
  • Continuously improve ways of working to ensure stability of application;
  • Keep up to date with new tools and technologies relevant to the Service and proactively promote new tools and methodologies adoption;
  • Be a supportive, engaging leader.
What you will bring:
  • Experience as a Technical Lead;
  • Experience with operating and supporting mission critical platforms;
  • Hands-on experience in Production support management;
  • Ability to triage, prioritise, escalate and resolve incidents and/or changes;
  • Experience with Infrastructure as Code and working with GIT, AWS, Jenkins, Artifactory;
  • Implementation of actionable monitoring and platform availability risk controls.
To support you to lead your team in an outstanding way, you will have access to programs, tools and resources which will connect you to the right development at the right time.

Your new team

We know that life's about more than money. That's why we're so driven to do great things in the tech and digital space. We are rapidly building top-notch data and analytics platforms in the cloud, with a new culture and ways of working; adopting FinTech start-up mentality and financial innovation. We are working more agile than ever, so that we can deliver a great banking experience to our customers.

We're NAB

We believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too. We are proud to have dedicated $55 billion to help address climate change, be recognised as a Gold employer of LGBTI Inclusion by , endorsed as an employer for Women by , have an African Australian Inclusion Program, Grad Programs, and Traineeship and Internship Programs. We are an equal opportunity employer and welcome diversity in the workplace.

The benefits

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits.

If you think this role is the right fit for you, we invite you to apply. Let's have a serious but informal chat about who you are and what drives you. We'd love to share our vision for the future of banking.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Advertised: 05 Feb 2021 6:20 PM AUS Eastern Daylight Time
Closing: 11 Feb 2021 11:55 PM AUS Eastern Daylight Time

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Privacy agreement Position Location Job No. Close date
Aust - VIC Metro 761869 11 Feb 2021
Exciting opportunity for a Lead Engineer to work with the Production Support team on NABs Pega Platform

Expression of interest


Current opportunities Position Location Work Type
Aust - VIC Metro Permanent Full time
Exciting opportunity for a Lead Engineer to work with the Production Support team on NABs Pega Platform

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