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Field Service Technician / Engineer

Private Company - Rydalmere, NSW

Trades & Services
Source: uWorkin


Howden Australia has a need for a Field Service Technician/Engineer to support our Howden product range in the Power, Industrial & process plants located in Australia & South East Asia.

The main focus of this role is to ensure new & aftermarket Howden products in the field are installed, maintained & operated to Howden & client requirements in a safe & reliable way.

Your responsibilities will include:

  • Visiting sites to undertake balancing &/or laser alignment, identify the cause of the problem & rectify this on site, or advise of further action to be taken to ensure our customers production losses are minimised.
  • Undertake servicing in terms of customer planned maintenance contracts & breakdowns, check equipment, carry out required maintenance & produce a report of work completed in order to comply with the Service Level Agreement.
  • Commissioning of new installations including:
    • Supervision of new installed products, including fans, air heaters & compressors.
    • Checking the installation & alignment of equipment, including starting machinery, checking vibrations & temperatures & running the fan for a test period.
    • Completing the Commissioning Report including check sheets & a Completion Certificate for contract closures.
    • Ensuring the machine is ready for full production service.
  • Manage contract staff, liaise with client representatives, budget management & maintain schedules including progress reports, OHSE, quality control, equipment & accommodation management to ensure acceptable results are achieved for both Howden & our clients.
  • Carry out detailed machinery analysis, interpret results & liaise with the Howden Engineering Department on how to most efficiently resolve our customers’ problems.
  • Provide Aftermarket sales support including survey & reporting & conducting site visits with our Design Engineers.

What do you need to bring?

You are a qualified Mechanical Tradesperson with a minimum of 6 years post qualification experience of working with rotating assemblies in an industrial/mining/power environment.

You are competent in balancing small & large rotating assemblies using balancing analysers & in shaft alignment on rotating machinery & air heater overhaul and inspections. You can confidently find solutions to complex machinery problems. You have demonstrable experience with site project management.

With your excellent verbal & written communication skills you are comfortable & confident in dealing with customers, often in difficult situations, when they are concerned about production downtime. You possess a proactive, attitude & you are solutions oriented in all situations.

The following would be highly regarded:

  • Degree in Mechanical Engineering
  • Formal training in vibration analysis
  • Sound knowledge in rotating machinery - compressors, industrial fans & heat exchange equipment
  • Formal training in OHSE practices
  • Formal training in project management

This role may be based in Sydney or Brisbane (47 Peel Street, South Brisbane, QLD, 4101) & this will be determined by business needs.

Base salary will be above award rates.

Approx. 160 days/year will be spent working away from home & travelling to work on sites, at very short notice.

To apply for this position: https://howden.wd3.myworkdayjobs.com/external/job/Australia---Sydney/Field-Service-Engineer_R0008423