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Security Site Manager - Defence


Trades & Services
Source: uWorkin




Permanent - Full Time

Sydney, New South Wales

Trades & Services

As one of Australia's leading Security Companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. We are grounded by our long and successful history which commenced in 1896 and we are proud to be owned by Security Intelligence Services (SIS), one of Asia-Pacific's largest security personnel companies, with more than 150,000 employees. In Australia we enjoy the loyalty and commitment of our diverse and skilled group of 6,500 employees who appreciate the stability and diversity of employment opportunities through our variety of client relationships.

MSS Security is seeking an exceptional Site Manager to join our team at a Sydney Metro Defence Site. Reporting to the Defence Business Manager, this is a fantastic opportunity to play a crucial role in providing timely and high-quality customer service to our clients by managing all security and personnel quality.

The ideal candidate will be a pragmatic and proactive leader with extensive security and management experience. The role requires high attention to detail, with a focus on high service quality and legislative compliance. Professional, polished and confident communication skills are a must. Applicants must have the ability to provide leadership and direction to field staff to ensure continuous quality service to customers in an efficient and effective manner. The successful candidate will be required to work 07:30-16:00 Monday to Friday. The successful candidate must hold a current NSW Security licenceand a current baseline clearance as a minimum.

Job Description

As a Site Manager, you will be responsible for:

Ensuring effective and efficient security service in accordance with the MSS Security Standing Instructions and site operating procedures (SOPs). To govern the provision of security services and lead and develop a team of security guards.

  • Provide day to day direction to reports on site
  • Ensure all personnel fully conform to company policy as well as Site Standing Orders and other instructions.
  • Provide advice, counselling, guidance to personnel in regard to risk and performance management issues.
  • Promote customer service by providing courteous and helpful assistance to client enquiries
  • Ensure prompt attention is given to any customer dissatisfaction by communicating to the relevant MSS Security Manager.
  • Be aware of, follow and enforce company and client policy and procedures on HSE and QA.
  • Roll out training and relay other memos and company information.
  • Provide positive leadership by example to all reports.

Desired Skills and Experience

The successful candidate will have:

  • Recent experience in the security industry
  • Demonstrated experience in leading small teams
  • Ability to interact with multiple stakeholders
  •  Experience in handling grievances, and performance management
  • Certificate II or III in Security Operations
  • Current NSW Security licence
  • Current First Aid certificate and CPR Certificate
  • Open driver’s license and own transport
  • Baseline Clearance as a minimum
  • Leadership & Management Certificate (desirable)
  • Ability to influence and motivate others
  • Strong communication skills
  • Ability to find solutions to complex issues
  • Ability to lead and develop a strong team

How to apply:

Click APPLY and you will be taken through to the MSS Security Talent Management System to complete your application. Once there, you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

We thank you for taking the time to consider MSS as a future employer and look forward to hearing from you.

Master Licence Number 408742075