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14

February

Desktop Support Engineer

DEEP BLUE COMPANY - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

We are seeking a Desktop Support team member to join our busy IT Team. You will primarily be responsible for assisting the business in providing key business application support to all levels of the business across Australia and the Philippines, including the Executive Leadership Team.

What we can offer:

· Grow your IT support skills set

· Wide range of software to learn

· Stepping-stone into many different possible IT careers

· Excellent team environment

Main Tasks & Responsibilities:

· Responding to Service Requests and Incidents Tickets via ITSM Tool

· Providing 1st and 2nd point of contact business support for business software

· Providing overflow technical support when required

· Providing direct support to the Executive Leadership Team

· Developing understanding of core business process

· Helping others in the business with core business process