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Infrastructure Engineer

MTP Services - Canberra Airport, ACT

Source: uWorkin


Exciting opportunity for an experienced Infrastructure Engineer to join a Federal client on a long-term contract!

Opportunities have arisen for Infrastructure Engineers to join the Information Technology Services (ITS) to provide infrastructure support services with a view towards network or SQL expertise, within a small government agency in a highly versatile, dynamic, and agile environment. The Infrastructure team is the initial point of call for users of ICT services. The Infrastructure Engineer is primarily responsible for the administrative support of ICT services, as well as a range of project work and system development tasks.

Duties may include:
1. Support a variety of Windows Servers, SQL Servers, backup tools, support tools and virtual infrastructure;
2. Deploy, maintain, migrate and troubleshoot High Available SQL database instances for an internal development team;
3. Perform discovery, hardening, optimization, and troubleshooting of networks and network infrastructure owned by the NBA;
4. Automate Support Tasks using appropriate scripting or tool based on tasks that can include PowerShell, System Center Configuration Manager and other automation tools/systems;
5. Provide technical support to resolve incidents and service requests effectively, promptly and courteously;
6. Assist with the integration of cloud services into the NBA environment;
7. Operate in an environment compliant with the ACSC Information Security Manual;
8. Provide support and assist the CIO, the ICT Infrastructure team and Architecture with infrastructure technology decision making;
9. Work with limited oversight as part of a small multi-disciplinary team;
10. Develop documentation such as standard operating procedures and technical knowledge base articles, assist in documentation and advise on procurement matters;
11. Provide a client focus in delivery of work priorities and assist other resources to complete projects and tasks effectively;
12. Identify opportunities to improve ICT processes and procedures; and
13. Be available for rostered on-call duties. This role will suit someone who is seeking a challenging position that is exposed to a variety of work systems. The candidate must have excellent technical knowledge, experience, team focus, and ability to adapt to a dynamic environment with shifting priorities.

The role will require a Negative Vetting Level 1 (NV1) security clearance.

Ideal Candidate 1. Experience in the support and integration of End User Computing ICT infrastructure, Windows Server infrastructure, Virtualisation Infrastructure, and Network infrastructure 2. Experience automating systems, tasks and processes to reduce the overall support burden 3. Experience working in an ACSC ISM-compliant environment with a security-first outlook on deploying, configuring and managing systems, with an understanding of the ITIL processes being highly desirable 4. Knowledge and familiarity with IaaS, PaaS and SaaS offerings from cloud and managed service providers 5. Proven client service experience in an Engineering or Consulting role with highly effective written and oral communication skills to enable you to communicate with influence to people at all levels

MTP Services Pty Ltd provides IT Contracting and Professional Services to the Canberra Market. Find out how we can help to find your next role by emailing [email protected]

Join a talented team and work in a culture that fosters an inclusive and flexible work environment, offering opportunities to grow and contribute to the company.