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Customer Service Engineer- Ct & Mr

Siemens - Melbourne, VIC

Trades & Services
Source: uWorkin


Do you want to help create the future ofhealthcare? Our name, Siemens Healthineers, was selected to honour our peoplewho dedicate their energy and passion to this cause. It reflects theirpioneering spirit combined with our long history of engineering in theever-evolving healthcare industry.

We offer you a flexible and dynamic environmentwith opportunities to go beyond your comfort zone in order to grow personallyand professionally. Sound interesting?

We havean exciting opportunity for a Customer Service EngineerwithComputedTomography and Magnetic Resonance Imaging experience to join our team and bebased in Melbourne. Reporting to the Team Leader, the primary function of yourrole will be to carry out all day to day service, part of the on call roster,maintenance and/or installation activities in Victoria / Tasmania with minimalsupervision ensuring compliance with customer satisfaction, quality and safetystandards.

Yourtasks and responsibilities:

  • Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy)
  • Timely completion of Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to Customer Call Centre
  • Comply with all Environment & Safety (EH&S) policies, service escalation procedures and that all customer requests, complaints and comments communicated to the jobholder are passed to the relevant department for action
  • Maintaining personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and 'on the job' training.

Yourqualifications and experience:

The successful candidate will have extensive CT and MRI experience. Inaddition, the successful candidate will be technical, or university trainedwith experience ideally accompanied with a current Victorian Radiation licenseand restricted electrical license as a minimum. Experience in service,maintenance and/or installation activities on relevant technologies is alsorequired for this position. A strong communicator and your ability to buildsound working relationships internally and externally will ensure your successin this role.

Inorder to push the boundaries in our exciting and challenging industry, ourshared sense of common purpose guides our decisions and day-to-day work. Wework in a flexible and

dynamicenvironment that allows for our own priorities. And while we respect eachother's individuality, we are proud of the high level of team spirit we share.

Ifyou want to join us in transforming the way healthcare is delivered, get intouch with us today.

Applicationsclose4 February 2021or sooner if sufficientapplications are received.

Being part of our team:

Siemens Healthineers is a leading global medicaltechnology company.50,000 dedicated colleagues in over 70 countries aredriven to shape the future of healthcare. An estimated 5 million patientsacross the globe benefit every day from our innovative technologies andservicesin the areas of diagnostic and therapeutic imaging, laboratorydiagnostics and molecular medicine, as well as digital health and enterpriseservices.

Curious about our culture?

Our culture embraces different perspectives, opendebate, and the will to challenge convention. Change is a constant aspect ofour work. We aspire to lead the change in our industry rather than just reactto it. That's why we invite you to take on new challenges, test your ideas, andcelebrate success.

We are an equal opportunity employer.

To all recruitment agencies:Siemens Healthineers does not accept agency resumes. Please do notforward resumes to our job alias, employees, or any other company location.Siemens Healthineers is not responsible for any fees related to unsolicitedresumes.

Organization: Siemens Healthineers

Company: Siemens Healthcare Pty. Ltd.

Experience Level: Experienced Professional

Job Type: Full-time