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Senior It Operations Analyst - Cloud Operations Engineer

Wolters Kluwer - Melbourne, VIC

Source: uWorkin


About The Role

As the Senior IT Operations Analyst, you support and maintain the fully automated infrastructure that underlies our hosting and managed services offering. This ensures that the day-to-day functionality of the cloud environment is stable and provides high availability to our customers. You will work with a team of seasoned Cloud Operations Engineers to build and enhance our managed cloud services in the public cloud (Microsoft Azure).

You will be part of our existing Cloud Operations team working in a fast-paced environment together with other Cloud Architects and Cloud Engineers on designing solutions that promotes maintainability, scalability and security. This position can be based remotely anywhere in Australia, with offices in Sydney (CBD) or Melbourne (CBD).

Key Responsibilities Include

  • Deploy, configure and maintain our products on Microsoft Azure
  • Ensure that all systems are available and performing according to the expected Service Level Agreements (SLA)
  • Continuously improve and maintain third-party cloud-based monitoring (Thousand Eyes, Sumo Logic, VictorOps)
  • Provide support for our production environments running on Azure, along with other key stack components
  • Collaborate with product development teams to align on the next generation software delivery pipelines.

About You

The ideal candidate has:
  • 5+ years of experience in systems engineering with strong focus on automation and Microsoft Azure
  • A Bachelors' Degree in Computer Science or related preferred, or relevant equivalent experience
  • Strong experience with Production Operations and excellent troubleshooting skills, preferably in large environments
  • Experience with interacting with various Microsoft Azure services in production environments
  • Have a good track record of using automation tools like Terraform to build infrastructure that scales
  • Understanding of concepts such as virtualization, containerization, auto-scaling, experience with GIT, CI/CD integration toolchains, building fault-tolerant solutions and fully automated systems
  • Good knowledge and are well-versed in BASH, Python or PowerShell
  • Experience with hardening of modern operating systems, web and application servers, databases and proxies

About Our Values

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertises and talents is of the utmost importance.

We are a company that lives and breathes its values: Focus on Customer Success, Make it Better, Aim High & Deliver and Win as a Team. We believe in promoting and developing our people, and provide a suite of benefits to make your life easier both at work and play.

We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements. You can learn more about what we do by visiting our website: https://wolterskluwer.com.au