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Service Architect

ANZ - Melbourne, VIC

Source: uWorkin


Our Mission

ANZ’s purpose is to shape a world where people and communities thrive. Our people are proud to help people achieve incredible things - be it buying their home, building a business or saving for things big or small. ANZ IT bring the purpose to life everyday by driving innovation and building flexible and simplified technology solutions that enhance the way people bank.

Our architects are up close and personal solving real problems, engaging with a wide variety of stakeholders, from the deep technical to senior executive level and effecting change.

As the Strategic Architect in our Architecture CoE you will be reporting in to the Head of Strategic Architecture playing a critical role in understanding the detail of our technology and business needs. You will provide pragmatic solutions addressing existing challenges as well as solving future challenges in a dynamic environment.

In The CoE Domain, We’re All About-

  • Designing, recommending and coordinating implementations enterprise wide and at scale!
  • Partnering with engineers and business stakeholders to ensure prioritisation, innovation and exploration of different options to improve the delivery of our services.
  • Simplifying complex product and business objectives into conceptual architectures across security, storage, data management and network service delivery.

What does a 'day in the life' look like?

As a Technical Analyst, you will-
  • Work with the Enterprise Architects, Service Architecture Lead, & Domain Architects to analyse, synthesise, elicit and/or visualise key insights and concepts required for continuous improvement of Services Taxonomy, Information Model, Data Tables, and Tooling configuration
  • Conduct inside-out and outside-in research to discover ANZ accelerators or industry references that will help expedite the conceptual architecture and design of Services Taxonomy, Information Mode, Data Tables, and Tooling configuration
  • Partner with the Product/Service Owners, Architects, Journey Experts, and Engineers to drive implementation, pilot, adoption and enablement of Services Taxonomy, Info Model, and Tooling
  • Consult and provide thought leadership on key service and process architecture and design principles, and practices across multiples teams and squads spanning business, corporates and technology functions
  • Engage with stakeholders across the business, corporate and technology domains to discern the key needs, gaps, opportunities and obligations the group has with specific Services Taxonomy, Information Model, Data and Tooling elements
  • Influence and educate stakeholders on the aligned strategic decisions ANZ has made on our overall architecture to move toward our collection vision.
  • Consult on key strategic initiatives working with our Senior Architects to drive service architecture views across multiple teams and domains.
  • Volunteer feedback on current inflight initiatives and alignment to our technology roadmap, identifying any gaps, risks or opportunities to define and shape business operating models.
  • Working with the CIO and divisional CIOs, provide support as required and requested for establishing key decisions around technology choices.

What you bring to the role as the Strategy Architect?
  • 7+ years’ experience in a similar role
  • Architecture Thinking / Systems Thinking
  • Service and Process Design experience
  • Fluent written and verbal communication

As Well As Experience With The Following-
  • Alphabet / Capsifi / iServer365 / LeanIX / Sparx
  • Signavio / Visio
  • ServiceNow / Apptio
  • Kanban

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.