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February

Marketing Cloud Technical Architect

AFDigital - Sydney, NSW

IT
Source: uWorkin

JOB DESCRIPTION

The role is key to ensuring the integration to Salesforce Marketing Cloud is successful. The Marketing Cloud Technical Consultant will have a strong programming background, and will have expertise in infrastructure architecture, client relationships, presentation, team management, and thought leadership skills.


Responsibilities:


  • Provide technical advisory on Salesforce Marketing Cloud and how other systems will integrate.
  • Drive solutions development through requirements gathering/analysis/discovery, business plan creation, and solution level of effort estimation to ensure that client interests are met and potential business opportunities are established
  • Drive preparation and delivery of client presentations, proposals, and SOWs that clearly articulate the solution relative to client needs
  • Understand the additional applications/components that would be needed/required for customers and how they would fit into the overall solution design, including new and existing components, third party components, and integration points
  • Collect Architecture and Delivery assets for reuse
  • Support opportunities with product knowledge, solution capability, and best practices
  • Support Demos and POCs
  • Assist in the development of data sheets / sell sheets / competitive differentiators
  • Advise on strategic accounts to ensure proper subject matter expertise.
  • Creating Custom Activities to enhance Journey Builder
  • Creating innovative technical solutions utilising scripting languages such as Salesforce Marketing Cloud’s AMPscript and SSJS to deliver highly dynamic and personalized content
  • Conduct technical workshops, solution testing and validation
  • Interacts with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information and designs comprehensive solutions.
  • Manages customer communications, conflicts, and negotiations related to overall solutions design.
  • Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
  • Develops detailed configuration specifications documentation targeted to technical consultants.
  • Conducts solutions presentations and obtains customer acceptance to solution design
  • Validates solutions after built and provides solution walkthrough with customer. Guides customer through solution deployment.
  • Participates in pre-sales project scoping activities consisting of (but not limited to):
  • Requirements, deliverables, assumptions and exclusions documentation
  • Project resource and delivery timeframe estimates
  • Client discovery and requirement meetings
  • From time-to-time you may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
  • Travels to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%.