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Telephone & Online Community Builder

Eastern Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Telephone and Online Community Builder

  • Temporary Part Time

  • Based at Turning Point Richmond

  • Join the rewarding Public Health Industry

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

The Telephone and Online Community Builder is responsible for providing support, engagement and connection to individuals and families affected by alcohol, drugs and problem gambling who are specifically seeking help within and online setting.

About you

To be successful in this role you will possess:

  • Qualifications and experience in AOD, Gambling or Mental Health treatment

  • Experience in providing support within an online setting

  • The ability to provide effective brief intervention, moderation and support across a multitude of media (e.g. live online quick chat, sms, email, forum moderation)

  • The ability to apply the appropriate risk assessment, intervention and support strategies where required

  • Applicable knowledge of the Australian AOD and Gambling sectors

  • Be a member of or hold eligibility for PACFA membership or equivalent body

  • Post Graduate qualifications in the support and treatment of Addiction, AOD, Mental Health

  • Highly developed interpersonal and leadership experience

  • A strong commitment to high quality care

  • The ability to work as part of a diverse team

  • Excellent communication and organisational skills

  • The ability to work productively in an autonomous environment

Please refer to the attached position description for further details of the role.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

  • Diverse and engaging career opportunities

  • Friendly & supportive team

  • Flexible working hours

  • Salary packaging options

  • Career progression in our teaching hospitals

Next Steps

If you believe you have the ability to make a difference in this rewarding industry, apply today!

Please note:

  • All applications must be submitted online via E-Mercury

  • All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.

  • You must have Australian work rights to apply for this position.

  • Recruitment agency applications will not be accepted.

Eastern Health Values: Patients First | Agility | Humility | Respect | Kindness | Excellence

Melbourne, VIC

Health, Medical & Pharmaceutical


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