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18

February

Lead Devops Engineer

Cyara - Hawthorn, VIC

IT
Source: uWorkin

JOB DESCRIPTION

Who is Cyara? 

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognisable brands, including Airbnb, Tesla, Google and NAB trust Cyara to deliver customer smiles at scale.

Our promise is Customer Smiles. Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. 


About the Opportunity:

Our growing DevOps team is looking to bring on a Senior DevOps Engineer to contribute to and influence decision making and provide experienced input into the practice. You’ll be involved in migrating our application from the datacentre to AWS, while maintaining some footprint in the datacentre in a hybrid cloud setup. You will also have the opportunity to mentor and provide technical leadership to a talented team of DevOps engineers.

What you’ll be working on:

Your day to day responsibilities will include: 

  • Mentor and provide technical leadership for the existing team
  • Work with the Technical Product Owner to define and expand the team’s roadmap
  • Expediting the migration of our VMWare-based application stack to AWS
  • Platform deployment automation improvements
  • Automate tasks to minimise downtime, and improve consistency
  • Cloud cost-optimizations
  • Extending our APM and Infrastructure Monitoring
  • Work with CI/CD pipeline for our application stack 
  • Manage security, system capacity, configuration, and upgrades

What you'll bring :

  • Excellent communication/presentation skills
  • Strong experience with AWS networking
  • Experience with Terraform, Packer, Chef and Ansible
  • Experience with a broad range of AWS services/concepts: DX, VPC, VIF, IAM, ELB, S3, SES, EC2, AMI, RDS MS SQL Server, ASG, ECR, ECS, EKS, etc.
  • Experience with hybrid and multi-cloud environments 
  • Experience with Docker and related container orchestration tools such as ECS, Nomad, K8S.
  • Good understanding of Linux or Windows internals and experience with shell scripting (bash/sh)

Nice to have

  • Experience with TeamCity 
  • Comfortable with at least one programming language (.NET, Python, Ruby)
  • Experience with the HashiCorp Stack: Vault, Consul, Nomad
  • Experience building and operating Windows-stack based applications


What You’re Looking For: 

With this opportunity comes the chance to enjoy a flexible work environment, working with a global, all-inclusive team of innovators. We credit our amazing growth and success on the fact that we’ve built our business on four essential values that we live and breathe every day:


Customer Obsession. We pride ourselves on our customer focus and commitment of our team. Their dedication and relentless effort to hold our customer’s hand throughout their journey until favourable outcomes have been delivered.  

Innovation. Don’t be afraid to bring new ideas, thinking, and approaches to Cyara and question our existing approach, as we believe in constant learning and continuous improvement. We take pride in doing things that have never been done before, no matter how impossible they may seem.

Humility. At Cyara we’ve worked hard to build a flat, team-centric culture where everyone rolls their sleeves up to get the job at hand done even if it’s not in your job description. No task is too small for all of us to do. Be confident yet humble. 

Quality. Always put in your best effort and the results will take care of themselves! We don’t compromise the quality of your work even though time pressures may exist.