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19

February

It Support Engineer

Peoplebank - Australia,

IT
Source: uWorkin

JOB DESCRIPTION

IT Support Engineer

About the role

Ensuring a reliable and responsive ICT service to meet the requirements of IT business customers and maintained at high levels of systems and networks availability and security through optimal system management processes.

Responsibilities

  • Participate in the deployment, monitoring, maintenance, development, upgrade, and support of all operational IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
  • Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.
  • Contribute to systems development, enhancement and the integration of new systems with existing systems.
  • Ensure relevant telecommunications or IT infrastructure appropriately supports business continuity.
  • Contribute to development of ICT standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
  • Contribute to the provision of end-user services, including help desk and technical support services.
  • Manage ICT hardware / software assets and inventorys.
  • Manage and deploy mobile device and applications via MS inTune MDM.

Skills and experience

  • Minimum 3 years experience in IT service related roles.
  • Demonstrated experience working with enterprise MS server and desktop operating systems.
  • Demonstrated experience administering Microsoft Active Directory systems.
  • Tertiary qualifications in computer science, information systems, or equivalent education and experience, along with advanced technical credentials.
  • ITIL v3 Foundation Certificate or experience with ITSM processes.
  • Previous experience with Microsoft Exchange and SharePoint.
  • Previous experience with Microsoft Azure.

For more information or a confidential discussion, please contact Bharti Chandramouli on 30037643 quoting reference 208773.

To apply please click the 'Apply Now' button.