AC3 Talent Management have been engaged by a Big 4 Global Consultancy to find them a ServiceNow Solution Architect.

The organisation have huge pipeline of work and the ServiceNow Practice Lead needs a 2IC to work closely with him to provide:

• ServiceNow pre-sales, covering design, development, and pricing of ServiceNow Solutions that support the customers needs and deliver on business outcomes
• Focus on strategic consultancy with our customers and provide expertise for pre-sales, tenders, Solution Architecture, and ServiceNow Roadmaps.
• Focus on driving technical excellence through our ServiceNow Practice and positioning the right solution for the opportunity.

The role

• Be a partner that truly understands our customers current and future needs
• Be a relentless customer advocate delivering a world-class user experience that solves real customer problems
• Align as a trusted advisor to C Level Executives and consult on ServiceNow strategy.
• Cultivate customer relationships to drive innovation and revenue growth.
• Be part of a team that reliably delivers on the needs of our customers

The person spec

• At least 5 years’ experience as an end-to-end ServiceNow Consultant focused on Migration, Transformation and IT Outsourcing initiatives.
• At least 10 years as an IT Industry participant
• Experience and confidence in a customer facing consulting or consultative pre-sales role with strong technical presence and confidence. Experience in taking business challenges and translating them into a suitable technical solutions via ServiceNow
• Experience in interfacing with a wide variety of people and roles, and confidently interact with senior business and technical personnel.
• Strong experience in the collation of design artefacts, technical strategies, and contributing to large tender submissions.
• Self-motivated, proactive and confident
• Exceptional verbal and written communication skills, with proven document/report writing ability.
• Strong team oriented interpersonal skills.
• Willingness to learn and grow
• Skilled at diagrammatically representing processes, workflows, and ideas and must be able to prepare, present, and maintain technical documentation to customers and internal staff.
• Passionate about customers with a strong capacity to understand market and strategic drivers to set clear goals and define problems
• Proven ability to innovate, adapt and work under pressure in a complex environment with multiple stakeholders and firm deadlines.
• Proven ability to create and present complex business and technical solutions

Platform experience

In return for this you will be offered a salary from $160k-$180k base plus super, plus up to 20% bonus. Even through the challenging COVID period a bonus of 7% was paid and the ServiceNow business unit grew by 87%