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Senior Service Engineer

Westpac Group - St George, NSW

Source: uWorkin


Senior Service Engineer

How will I Help?

In GroupTech we're striving to be game-changing technologists, shaping the future of banking. We understand the big picture and focus on things that will move the dial for the Westpac Group.

The Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape and the Group's regulatory and statutory requirements.

As Senior Service Engineer, you’ll be the expert SME for the Active Directory environment and perform Level 3 support and design functions. You’ll be joining the Infrastructure team at an exciting time as we’re about to embark on a leading-edge transformation. From Day 1 you will be making a key impact in helping us to uplift our environment and achieve our goal in simplifying and removing complexities. As a level 3 engineer you’ll be responsible for the AD environment, supporting tool sets, and any escalations from the level 2 team for incident problem resolution and changes. You’ll also support projects with solution design and SME insight.

What’s in it for me?

You’ll be working with the division as a whole to drive the strategic plan and have the opportunity to influence real change in delivering our Vision, Goals and Service Promise.

You’ll be an important and significant part of the future of a business that has been around for 200 years and you’ll be instrumental in achieving our purpose of helping Australians succeed. We’ll back you in the development of your career, internal career moves and flexible working. You’ll also keep learning to grow your experience and expertise backed by a fantastic team of people in a can-do, supportive structure.

What do I need?

Ideally, you’ll have 7+ years’ experience in a similar Infrastructure Engineer position with SME knowledge of Active Directory. This is the perfect role for those with an innovative and solutions focused approach.

As well as this, to be successful I this role you will require the following:

  • In-depth expert knowledge and experience in troubleshooting, configuring and managing AD, DFS, DFSR, DHCP, DNS, DNS query, AD disaster recovery and back-up solutions
  • Demonstrated experience in AD forest, tree, and domain architecture design
  • Experience within a large/complex enterprise environment is essential
  • Excellent communicator and team player

What is it like to work there?

We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

Westpac Group