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Network Support Engineer - Sdn

Westpac Group - Melbourne, VIC

Source: uWorkin


Network Support Engineer - SDN

In GroupTech we're striving to be game-changing technologists, shaping the future of banking. We understand the big picture and focus on things that will move the dial for the Westpac Group.

The Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape and the Group's regulatory and statutory requirements.

How will I help?

We have an exciting opportunity for a Network Support Engineer to join Westpac’s Software Defined Networks team, the biggest SDN environment in Australia. This person will be responsible for keeping the branch and corporate site services up and running Australia wide; supporting the delivery of reliable, high performance technology infrastructure to the Westpac Group and assisting with upgrade projects. This is the ideal opportunity for those wanting to work in an advanced environment with the latest technologies, and be part a very supportive, high performing team. The team are pushing the boundaries within the SDN space, with a focus on modernising and simplifying.

You’ll be involved in the following responsibilities:

  • Provide specialised networking first level support and technical assistance including but not limited to; routing & switching, patching, WiFi troubleshooting, testing, and upgrade projects.
  • Taking ownership and working closely with networking and infrastructure teams, assist with the monitoring and investigating of SDN issues and drive resolution.
  • Plan and review proposed changes and implement to ensure successful implementation of infrastructure changes.
  • Provide technical consultation to internal stakeholders and provide product recommendations.
  • Undertake problem determination and root cause analysis to ensure permanent corrective actions are implemented appropriately.
  • Make recommendations and assist in the implementation of SDN solutions.
  • Support project delivery groups to ensure the development and maintenance of effective SDN infrastructure within the Westpac Group.

What is it like to work here?

As well as good pay and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

What do I need?

To be successful in this Network Support Engineer role you’ll ideally have a minimum of 5 years’ experience in a similar networking support role, you’ll also have:

  • Basic understanding and experience supporting network infrastructure including routing and switching.
  • Experience with Cisco SD-WAN, Cisco DNAC, Cisco Wi-Fi and implementation.
  • Self-motivated, driven, and an excellent communicator.
  • A flexible and adaptable approach, with the ability to pick things up quickly.
  • Exposure in programming language such as SQL or Python would be highly advantageous but not essential.
  • Ideally, you’ll have SDN knowledge using Viptela, although this is not essential.

How do I Apply?
Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.

The health and wellbeing of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces as long as required.

Westpac Group