26
March
Sr Network Security Engineer
CAPSTONE RECRUITMENT ASIA PACIFIC - Sydney, NSW
IT
Source: uWorkin
JOB DESCRIPTION
- Permanent role in an evolving team
- Prior exp with Proxies in an Enterprise environment
- Great opportunity to join a global market leader in Cyber Security
- The go-to person for the key enterprise customer
- Troubleshoot based on data investigation and analysis
- Manage key stakeholders and provide status update until the problem is resolved
- Liaise with customers and internal teams to escalate issues which require further investigation
- Turn around requests based on the SLA timelines
- Write technical notes, application notes, case studies, knowledge base entries, and solutions for the Support Portal.
- Strong exp with network security technologies such as Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, HTTP/S and Encryption gateways.
- Proven exp with systems installation, troubleshooting, configuration & administration on UNIX/Linux and Windows based systems.
- Prior experience of working in a fast-paced enterprise environment
- Active Directory/LDAP experience.
- Knowledge of DLP, Layers 4-7.
- Good understanding of cloud apps and services.
- ‘Customer first’ mindset with strong verbal and written communication skills.
- Exp with Zendesk or similar support tools.