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March

Security Engineer

DXC TECHNOLOGY - Adelaide, SA

Any Industry
Source: uWorkin

JOB DESCRIPTION

Job Description:

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

Based in Adelaide, an exciting opportunity now exists for a Cyber Security Engineer. You will be responsible for the support and administration across a variety of cyber security platforms. In addition, you will undertake Incident Management and administration, monitoring and reporting activities, change implementation and project implementations. Working as part of a team, providing on-going remote support activities for Client’s in line with Service Level Agreements & Customer Orders.

Key Responsibilities:

  • Respond to break/fix incident, problem, change, SRs within SLAs

  • Manage workload and ensure assignments are completed on time and within target completion dates

  • Update all clients on progress of assigned tasks and setting realistic expectations with regards to completion dates and status updates in a professional, concise and informative manner

  • Demonstrate ownership and interest in goals by identification, escalation and resolution of issues appropriately

  • Works with minimal direction from the technical lead to accomplish assigned tasks

  • Keeping up to date with new & emerging technologies

To be considered for this role, you must possess the following skills & experience:

  • Must have experience in some of the following technologies

    • Anti-virus

    • Whitelisting

    • Multi-Factor Authentication

    • Public key infrastructure

    • Network Intrusion Prevention

  • Experience with

  • Ability to adapt quickly and learn how to support/troubleshoot various platforms

  • Ability to logically approach a problem from definition through to resolution

  • Ability to define a root cause analysis of an issue and explain resolution to client and other team members

  • Liaise and troubleshoot with 3rd Party vendors, Cloud services and any other client or DXC suppliers

  • Extensive experience in small and large enterprise or corporate environment

  • Demonstrable skills and experience in the installation, configuration and remote support of endpoint security technology

  • Experience in hardware and software technologies that will allow you to support the client under any break fix situation and/or project work.

  • Solid grounding in ITIL best practice

  • Proven experience in day to day service delivery and project activities

  • Ability to resolve issues & handle conflicting priorities in a dynamic environment

  • Strong communication skills, the ability to interact well in client environment and service excellence

  • A positive attitude, a passion for IT and a mindset that can adapt easily to change

  • Ability to multitask and prioritise current and incoming workload

  • Good problem identification and resolution skills

  • Good change management process and compliance experience

  • Excellent written and verbal communication skills and personal presentation

Desirable:

  • Previous experience with Symantec, McAfee, Trend Micro or Carbon Black products

  • Understanding of scripting technologies for Windows and Unix

  • Understanding of ITIL framework

  • Understanding of IT Security concepts

  • Understanding of the Australian ITSM and Essential 8

  • Certification in industry recognised technologies

Common requirements:

  • Willing to work after hours as dictated by business/client and be able to do on call/standby as per roster

  • ‘Can do’ attitude

  • Team player

  • Work well under pressure

  • Good verbal and written communication

  • Excellent customer service skill

  • Quick learner

  • Ability to adapt quickly

  • Good at multi-tasking

Only candidates able to gain or currently holding a current Australian Federal Government Security Clearance at Baseline level will be considered for this role. Australian Citizenship is mandatory

Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today’s rapidly changing technologies.