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Senior Storage Engineer

Leidos - Canberra, ACT

Source: uWorkin


We're a large scale systems integration company, committed to delivering trusted solutions that help to safeguard Australia. With over 20 years' local experience and the backing of a 37,000 global network, we currently number 1,400 employees mainly in Canberra and Melbourne. We're growing fast and are building a business that is focused and fit for the future. Change and innovation are central to the way we work, and we thrive when developing unique, practical solutions to seriously complex challenges.

Job Description

Your New Role

Support and maintenance of a large enterprise environment spanning multiple locations, both within Australia and internationally. Reporting to the storage and data protection manager the responsibilities of this role will include but are not limited to, administering the storage solution, tuning system performance, installing system wide software, managing and maintaining capacity of the systems, and supporting storage hardware and software. Providing input into policies, procedures, and SOP's relating to the management of the operational storage infrastructure. Interact with users and technical subject matter experts to ensure delivery is fit for purpose.

Follow defined ITSM processes including incident and problem analysis and management with technical issues. Perform post incident reviews and root cause analysis related to the technogies you'll be supporting. Follow defined ITSM processes including

Perform the following functions as individual assignments or as part of a team:

  • Manage and maintain the ongoing operational requirements of the client and infrastructure relating to storage and data protection;
  • Implement and test storage firmware upgrades;
  • Design implement and administer new storage infrastructure installations;
  • Implement and maintain organisational objectives for backup and restoration of data, in compliance with industry standards utilising Commvault backup technologies;
  • Provide solutions to a variety of technical problems of varying scope and complexity;
  • Source and analyse relevant subject matter documentation;
  • Contribute to IT support process and policy development;
  • Ensure adherence to processes, procedures and security requirements;
  • Ensure the IT support products and services provided to programs are of the highest quality that satisfy all regulatory and technical requirements;
  • Comply with legislation and Company policies, processes and instructions, including those relating to non-discrimination, environment, safety, duty of care, and the quality management system
  • Display behaviours that reflect the Company values
  • Take reasonable care of your own health and safety, and that of others, follow any reasonable instruction given by the Company, and report any concern(s) which may give rise to danger, and/or any injury which may occur in the workplace
  • Any other duties as required

About You and What You'll Bring

Relevant certifications or professional membership relating to Netapp storage systems.


Coupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company's objectives. You will also have:
  • Substantial professional experience working in a role within an engineering or project environment (preferably in a similar industry);
  • Substantial experience with Netapp technologies and infrastructure is essential
  • Proven experience administering, configuring and managing large scale storage and data protection solutions;
  • Substantial knowledge and application of a broad range of skills including software, systems and enterprise architecture, software and hardware engineering, interface protocols;
  • Substantial experience working in a large enterprise environments
  • Strong individual contributor and team player in a professional environment
  • Highly effective in managing multiple, concurrent activities, while understanding and managing priorities, dependencies and risk
  • Excellent communication (verbal and written) and interpersonal skills
  • Good initiative in developing and improving systems and procedures
  • Ability to independently develop and determine approaches to solutions in a practical and creative manner
  • Strong conceptual, analytical and interpretive skills with high level of attention to details
  • Strong focus on customer service
  • Strong planning and organising skills
Additional Information

This role does require the successful applicant to be an Australian Citizen and hold a current NV-2 security clearance.

At Leidos you'll enjoy 12 weeks paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing and more. We have a strong track record of internal promotion and career transitions.