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March

Cloud Operations Engineer

DXC Technology - Brisbane City, QLD

IT
Source: uWorkin

JOB DESCRIPTION

The DXC Cloud Operations Engineer focuses on operating and maintaining the cloud environments of DXC customers as per the environment design and contractual agreements.
The main goals of this role are to deliver agile and secure managed services on cloud platforms , to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.

Responsibilities

  • Support 24x7 operations of production cloud environments
  • Includes monitoring, incident response, answering service requests, and execution of changes
  • Take full ownership of incoming actions and issues and drive them to resolution
  • Work within a multi-skilled Cloud Operations team
  • Consulting with other team members to extend your reach to get to success
  • Proactively and continuously improve the service through
  • Driving automation by scripting repeatable tasks
  • Improving monitoring metrics to detect incidents before they occur
  • Identification and resolution of incident root causes
  • Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process
  • Contribute to Project activities through all phases of planning and implementation
  • Understand and contribute to processes and tools used by team
Skills and Qualifications
  • Experienced and Certified in one of the following cloud platforms:
  • Microsoft Azure
  • Amazon Web Services (AWS)
  • Familiar in one or more of the following technical domains: Windows, Linux, Database, Storage, Networks, Security
  • Able to find effective solutions to problems
  • Team worker with strong ownership and drive
  • DevOps & Agile methodology experience
  • Ability to learn and adapt to new frameworks/technologies and integrate with them for automation service delivery
Experience with the following operational tools, concepts & technologies as required:
Work within the team to deliver a multi-skilled capability across multiple technologies and disciplines, participate in continuous upskill and training to maintain individual and team skills such as:
  • Cloud systems configuration management tools
  • Azure Resource Manager templates
  • AWS CloudFormation
  • Terraform
  • Unix/Linux scripting - bash, ksh, Python
  • Windows batch and PowerShell scripting
  • Experience with continuous configuration automation/orchestration tools
  • Ansible, Chef, Puppet
  • Git/Github, Jenkins
  • Docker, Kubernetes
  • Automation, monitoring and management tools such as: Azure OMS, AWS SSM, AWS CloudWatch
  • Solution and Process documentation
All candidates must be Australian Citizens and willing to undertake baseline security clearance.

About DXC Technology
DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.
Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

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