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Senior Site Reliability Engineer Federal


Any Industry
Source: uWorkin


Note: Due to the nature of the work related to this position, employees will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.

ServiceNow is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution. That all starts and ends with an unrelenting customer focus.

ServiceNow has been serving and building trust with our customers for 17 years. However, none of that would be possible without our people. We are looking for candidates who want to grow with us and become a valuable member of a team of Site Reliability Engineers (SRE). The challenge before you would be to undertake service ownership of the entirety of the ServiceNow SaaS platform deployed in the public cloud in exclusive support of our A/NZ market. Our team will help shape the future of the ServiceNow platform by opening up this new market and having a direct impact on the bottom line.

Do you:

know Linux in various levels of diagnostics and troubleshooting?

write code to automate repetitive tasks every time you have to do manual work?

accumulate years of experience in roles like systems or networking engineering?

smile when you solve an issue in Frankfurt from your laptop in Sydney?

Answer 'yes' to these questions and we would like to hear from you. Go ahead, hit the Apply button and let's have a chat about your skills and experiences.

Want to know more about us?

Now that we have set the pace, keep reading if you want to understand more about ServiceNow as a company and the SRE role. We hope it will be helpful.

Let’s start with the role

As an Engineer in the SRE team you will:

Provide relief and sustainable resolution to issues within our infrastructure.

Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues.

Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.

Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

This is what we require. Take note because they are a must-have:

Knowledge of Linux systems.

Coding experience, we normally prefer Python or JavaScript.

Networking skills, IP addressing, routing protocols.

Monitoring of large and scalable systems, applications and networks.

Uncompromising attention to detail.

Ability to work in night shifts that cover one weekend day.

We also have pluses!

These are not a 'must', but please highlight them on your resume if you have experience in: cloud architecture, database administration, load balancing or web applications engineering. A master's degree on a tech area is also welcome.