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27

March

Senior It Support Engineer

Robert Walters - Adelaide, SA

IT
Source: uWorkin

JOB DESCRIPTION

Our client is a forward thinking player in the IT services industry. You will be joining a rapidly expanding team that is serious about delivering great services and solutions to a diverse customer base.

Reporting directly to the executive, your key responsibilities will include:

  • Customer-facing role as part of a team of Engineers
  • Actively engaging with clients (remotely and on-site) to help solve a variety of technology issues and providing expert advice
  • Proactive monitoring and maintenance of critical IT infrastructure
  • Providing input and assistance with the design of new IT environments
  • Assisting with the implementation of designs


Key Requirement
  • Expert knowledge of Windows Server and Windows Desktop operating systems
  • Strong understanding of networking principles (expert networking skills will be looked upon favorably, but not essential)
  • Demonstrated experience with Remote Management and Monitoring software (such as Kaseya products) is desirable
  • Experience working with a professional services automation (PSA) tool (such as Autotask or Connectwise)
  • 4+ years' experience in an IT support environment


On the whole, you will need to be a dynamic team player who is hands-on and thrives on solving complex IT issues. Your professional behaviour and committed work ethic will demonstrate your ability to consistently achieve high standards of productivity with utmost integrity. In this customer facing role, your contribution will be vital to the growing, fast paced business.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Ash Nair on 08 8216 3517 for a confidential discussion.