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Building Support Coordinator

Metricon - Melbourne, VIC

Construction, Architecture & Interior Design
Source: uWorkin


Full Job Description
Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

Be the conduit between our customers and our build team, answering all enquiries from customers and providing administration support and assistance to the team as required. Based in our Traralgon Office.
Reporting to the Building Manager, your responsibilities will include:
Proactively managing the customer expectations by regular updates of the status of their home during the building process
Effectively communicating and maintaining the professional link between Metricon clients and our team on site to ensure feedback and resolution
Maintain customer files with relevant contract, variations and other required documentation
Create workflows and reports
Provide all relevant documentation including compliance certificates to nominated Building Inspector
Confirm with Site Manager that inspections are complete in order to achieve occupancy permits
Ensure all client information is correct and up to date and
Maintain and constantly develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients.

Metricon will offer you:
A competitive salary and salary package opportunities
Genuine career advancement opportunities
Generous housing discounts on our award winning homes and
A supportive workplace culture where great work is recognised and rewarded.

The successful candidate will have:
Proven experience working in an account / relationship / project management role is highly desirable
Experience in a customer focussed role with conflict and problem management focus
Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment
Highly organised - ability to multi-task and deal with a variety of activities
Working knowledge of the building and construction process
Highly developed interpersonal and communication skills
Proven ability to work in a positive and professional manner in a goal orientated environment
Intermediate Microsoft WORD EXCEL and OUTLOOK computer skills and
Some experience in using database systems is an added advantage.
This role requires a national police check to be undertaken.

Melbourne, VIC

Construction, Architecture & Interior Design


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