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Microsoft Dynamics Crm Architect

Infosys - Canberra, ACT

Source: uWorkin


Roles and Responsibilities:

• As a Technical Architect, you will be expert in formulating a D365 CE technical solution based on the customer requirements.
• Configure the application to meet a clients requirements using the Microsoft Dynamics 365 Customization Tool or SDK
• You will be intensely involved in requirements gathering, discovery workshops, analysis of requirements and propose D365 CE solution with product best practices
• You will also require to prepare Solution Architecture Document and Design document in projects/assignments using D365 CE best practices
• You will play an important role in drafting data migration plan/strategy from legacy applications to D365 CE platform.
• You will guide teams on project processes, deliverables and contribute to the proposal development, internal capability building and marketing support. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
• Contribute to identify best-fit architectural solutions for two or more Dynamics modules; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
• Experience working in Dynamics 365 CE modules – Sales, Customer Service, Marketing, Field Service and Project Service Automation.

Skills /Competencies:

Essential :

• Experience in managing technical roadmaps that have incorporated a range of business applications, including exposure to ERP and CRM solutions.
• Designing and Developing End to End architecture for Dynamics 365 and Integration Architecture for to a mix of online and on premise Dynamics 365 systems.
• Establish and evolve architectural standards, reference models, guidelines and principles.
• Tertiary Qualification in IT / Computer Science / related discipline.


• 10+ years of relevant experience on MSCRM.
• Experience in 2 full-cycle implementations of Online Dynamics 365
• Knowledge on CDS / CDM and MDM.
• Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, LogicApps, Azure Service Bus).
• Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape.
• Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment.
• Experience in architecting cloud and on premise solutions including identity, API management, integration, data migration.
• Experience with software development and configuration management tools and processes (e.g. Visual Studio, Team Foundation Server)
• Working experience with the following technology is must.
o SharePoint
o Visual Studio
o C#
o .NET
o JavaScript
o Dynamics 365
o Azure Integration Services
• Experience in working on Power Platform (PowerApps, Power BI and Power Automate) is an added advantage.
• Microsoft Dynamics CRM Certifications.
• TOGAF certification is an added advantage.

Additional Skills:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.