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Engineering Operations Manager

Ocado - Melbourne, VIC

Source: uWorkin


Engineering Operations Manager

Australia – Melbourne

Ocado is the world’s leading innovator in online grocery.

Our cutting-edge automation, robotics and control systems, are the cornerstone of the Ocado Smart Platform (OSP): the world's most advanced end-to-end eCommerce, fulfilment and logistics platform.

We partner with leading online retailers around the world. Our state-of-the-art facilities, which incorporate cutting-edge automation, robotics and control systems: the world's most advanced end-to-end eCommerce, fulfilment, and logistics platform.

We are proud to be partnering with Coles, the leading online grocery retailer in Australia. This is a very exciting time to join Ocado and be part of the first solution in the country and our wider global growth journey.

At the heart of this is our Automation and Robotics Engineering team. Based in Melbourne the team will be responsible for sustaining and optimising our robotics and automation with smart data. They monitor systems and perform data diagnostics to identify issues early on and fix them proactively, whilst providing pivotal feedback to internal teams that enable future development of our products.

So what’s the role?

Reporting to the Regional Engineering Operations Manager, the initial focus of the Engineering Operations Manager is to deliver both leadership and hands on technical expertise to ensure operational excellence across every shift, driving the department to a “right first time culture''.

If you have a good understanding of how to manage Robotic Automation, Technical Maintenance and Repairs of an innovative and fast paced system with high Health & Safety standards then we would like to hear from you!

Key Focus Areas & Responsibilities:

  • Day to day leadership of team leaders and members, recruitment of new hires and prioritisation and allocation of workload; deploying labour based on demands and requirements.
  • Set, achieve and exceed agreed KPIs for the Engineering / Repairs team, including fault reduction and elimination.
  • Assessment of the engineering, Technical Maintenance and repairs team skills and support in training of staff to up-skill.
  • Performance management, development and conduct one to one appraisals and be involved with HR for any disciplinary action
  • Promote and champion a pro-active positive customer focused culture
  • Drive and support change initiatives for MHE equipment and promote continuous process improvement
  • Build collaborative relationships with key customers and robust communication links
  • Demonstrating a relentless focus on the quality and detail of everything you and your team undertake
  • Chair advanced stage formal meetings regarding productivity expectancy, quality standards, process health and safety requirements and conduct standards
  • Manage Costs
  • Setting objectives for team members utilising SMART criteria (Specific, Measurable, Achievable, Relevant and Timely) and ensuring these objectives are reviewed on a quarterly basis.

Experience Required:

  • Good technical ability relating to automation hardware and software.
  • Experience at management or senior supervisory level ideally within an automated environment
  • Comprehensive understanding of production, picking and storage MHE systems, gained from experience in an automated environment
  • Experience of working with computerised maintenance management systems
  • Sound analytical skills with an eye for detail; good problem solving ability and a practical approach

Flexible working shifts

This role will require your flexibility due to us being a 24/7 operation and therefore a shift pattern will be put in place that will require working a variety of days, evenings, weekends and this pattern can include some nights. This is essential so that we can work efficiently to meet the needs of our partners in Australia.

For more information on what life is really like in one of our CFCs at Ocado Engineering and the exciting technology you would be working with just click the link and watch this video

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.