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April

Arista Networks - Technical Solutions Engineer (Tac)

Private Company - Sydney, NSW

IT
Source: uWorkin

JOB DESCRIPTION

Arista Networks - Technical Solutions Engineer (TAC)

  • Sydney NSW, Australia

  • Full-time

Company Description

Arista Networks is an industry leader in cognitive cloud networking for mission-critical data centre and campus environments. Arista’s award-winning platforms deliver availability, agility, automation analytics and security

Job Description

Arista Networks is a world leading vendor of cognitive cloud networking solutions for mission critical Data Centre and Campus environments

Job Description

Arista Networks is looking for technical solutions engineers to join our world class support team. An Associate Technical Solutions Engineer at Arista Networks will support our customers across various industry verticals with Arista products and solutions. You will have access to labs to perform your own recreates, along with training on our products and assigned mentors. This role also entails cross functional interaction with HW, SW and sales teams internally. This role not only offers an opportunity to learn cutting edge technology but also hone critical thinking, customer interaction skills and communication skills.

Salary

Between $65,000 AUD - $75,000 AUD

Responsibilities

? Post-sales technical support of Arista Datacenter and Campus products and solutions.

? Respond to customer product inquiries via telephone or email.

? Resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters.

? Troubleshoot problems with hardware equipment and software applications and recommend corrective action.

? Recreate customer network issues in a dedicated lab environment (as needed).

? Document customer communication and recurring technical issues to support product quality programs and product development.]

Qualifications

Proficiency with TCP/IP and the traditional networking technologies required

Knowledge of core networking concepts and protocols such as:

ARP, BGP, DHCP, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, Open

Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP

Highly desired skills:

Server virtualisation (VMware ESXi, Microsoft Hyper-V, KVM, etc)

* Networking troubleshooting tools such as IXIA, tcpdump, and Wireshark

* Programming/scripting (C++, Java, Python, Perl, JavaScript, shell)

* Linux OS navigation

* Containers (Kubernetes, Docker, etc.) and SDN networking concepts

Education:

* Minimum education is a BS in a technical field (CS/Networking majors

preferred).

* Industry certifications preferred.

* Prior customer-facing experience preferred

Additional information

All your information will be kept confidential according to EEO guidelines.