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Service Quality And Safety Manager

Mater Health - South Brisbane, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description
Job no: 493921
Work type: Permanent
Location: South Brisbane
Categories: C-Suite & General Management

About the role

Mater Group is currently looking for applications a Service Quality and Safety Manager for Mater Private Hospital Brisbane (MPHB), on a permanent full-time basis.

This position reports directly to the Director of Clinical Services and is responsible for activities relating to Quality and Clinical Safety Management, and accreditation, across the hospital.

The position will be responsible for all aspects of clinical quality and safety for MPHB. This may also include portfolios of interest to drive change across Mater Health, e.g. clinical care standards etc.

Salary commensurate with experience

What you’ll be doing

With a focus on quality systems, consumer experience and managing clinical risk/safety these roles will work collaboratively with staff and managers/clinicians to ensure quality governance systems are in place, clinical risk frameworks are functioning effectively, and there is a continuous improvement cycle in the delivery of high-quality healthcare.

About you

To be successful in this role you will have:
Relevant qualification and/or substantial work experience (up to 5 years) in managing organisational clinical governance/quality systems;
Demonstrated experience in leading, implementing and maintaining a quality management system and executing quality improvement measures;
Demonstrated experience in evaluating workplace practices against accreditation standards, quality systems and organisational policies and procedures;
Demonstrated experience in risk and change management;
Sound knowledge of the processes involved in maintaining accreditation status and compliance with accreditation standards;
Demonstrated leadership skills and the ability to influence others;
Advanced computing skills using a suite of software and ability to interrogate data;
Excellent interpersonal skills and the ability to build productive professional relationships;
High level written communication skills (including report and policy writing);
Proven conceptual and analytical ability, initiative and independent judgement (including audit experience);
Demonstrated planning and policy development skills;
Knowledge and understanding of healthcare sector policies and practices that effects quality and clinical risk; and
Contemporary quality and clinical risk management knowledge.

Why join us?

In return for your skills, effort and enthusiastic commitment you will have the opportunity to work for an Australian leader in the field of Health, Education and Research and work with a team who make a real difference to the lives of our patients, consumers and community.
Mater provides benefits not offered in other workplaces. In addition to being part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy, you will have opportunities to increase your take-home pay with our salary packaging options.

Closing date for applications is Monday 26 April 2021.

For further information please contact Tracey Hutley, Director of Clinical Services MPHB via tracey.hutley@mater.org.au

When submitting your application, include in your cover letter the details of your preferred Mater hospital/location.

To view the position description please learn more Role Description - Hospital-Service Quality and Safety Manager.pdf

Advertised: 12 Apr 2021 E. Australia Standard Time
Applications close: 26 Apr 2021 E. Australia Standard Time

South Brisbane, QLD

Health, Medical & Pharmaceutical


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