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Devops Engineers

Cyara - Hawthorn, VIC

Source: uWorkin


Who is Cyara?

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day,the most recognizable brands, including Airbnb, Tesla, Google and NAB trust Cyara to deliver customer smiles at scale.

Our promise is Customer Smiles. Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers.

About the Opportunity

Our growing DevOps team is looking to bring on a DevOps Engineer to contribute to and influence decision making and provide experienced input into the practice. You’ll be involved in migrating our application from the datacentre to AWS, while maintaining some footprint in the datacentre in a hybrid cloud setup. You will also have the opportunity to work with a talented team of DevOps engineers and Developers.

What you’ll be working on

  • Work with the Technical Product Owner and Tech Lead to define and expand the team’s roadmap
  • Expediting the migration of our VMWare-based application stack to AWS
  • Platform deployment automation improvements
  • Automate tasks to minimise downtime, and improve consistency
  • Cloud cost-optimizations
  • Extending our APM and Infrastructure Monitoring
  • Work with CI/CD pipeline for our application stack
  • Manage security, system capacity, configuration, and upgrades

What you'll bring

  • Excellent communication/presentation skills
  • Hands-on experience with:
  • IAC tools such as Terraform or CloudFormation.
  • Packer, Chef and/or Ansible.
  • A broad range of AWS services.
  • Hybrid and multi-cloud environments
  • Docker and related container orchestration tools such as ECS, Nomad, K8S.

Good understanding of Linux or Windows internals and experience with shell scripting (bash/sh/Powershell)

Nice to have

  • Comfortable with at least one programming language (.NET, Python, Ruby)
  • AWS Certified (Solutions Architect Associate or Professional)
  • Experience with:
  • TeamCity
  • HashiCorp Stack: Vault, Consul, Nomad
  • Building and operating Windows-stack based applications
  • VMWare / Vsphere

We are looking to bring on a highly collaborative DevOps Engineer with a learning and sharing mindset as this team grows.

What You’re Looking For:

With this opportunity comes the chance to enjoy a flexible work environment, working with a global, all-inclusive team of innovators. We credit our amazing growth and success on the fact that we’ve built our business on four essential values that we live and breathe every day:

Customer Obsession. We pride ourselves on our customer focus and commitment of our team. Their dedication and relentless effort to hold our customer’s hand throughout their journey until favourable outcomes have been delivered.

Innovation. Don’t be afraid to bring new ideas, thinking, and approaches to Cyara and question our existing approach, as we believe in constant learning and continuous improvement. We take pride in doing things that have never been done before, no matter how impossible they may seem.

Humility. At Cyara we’ve worked hard to build a flat, team-centric culture where everyone rolls their sleeves up to get the job at hand done even if it’s not in your job description. No task is too small for all of us to do. Be confident yet humble.

Quality. Always put in your best effort and the results will take care of themselves! We don’t compromise the quality of your work even though time pressures may exist.