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April

2nd Level Support Engineer - $85k Pkg - Cbd Based

SustainAbility Consulting - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

Please get in touch with our team to discuss our current openings as well as a tailored proactive approach to market for you.

2nd Level Support Engineer - $85K pkg - CBD based

Melbourne | Full Time

Listed: 2021-04-13

The Company

An ASX200 heavyweight, with a Victorian HQ in the CBD.

The culture is corporate & professional

The role

You will be tasked with providing some 1st & mostly 2nd level technical support across multiple locations, delivering exceptional customer service & ensuring best practice and solutions.

The role is a mix of phone based support and face to face work. home base for the role is the CBD, but you need to be able to visit multiple sites across the city. As such, having both a car and a license are essential for the role. All kilometres will be reimbursed, and the fact you are often out and about makes this quite an independent, autonomous position.

So what are we looking for

  • 3+ years’ experience in Desktop support/Technical customer support roles
  • Proficient supporting Microsoft Operating Systems, Platforms & Applications (Windows 7/10, Office 365, Teams & Meeting room technologies)
  • Excellent communication & interpersonal skills
  • Positive & proactive attitude
  • Comfortable working autonomously
  • Strong problem solving & troubleshooting skills
  • Someone with a car and a license
What's in it for you?
  • A quite autonomous tech support role
  • A quality tech stack (Windows, Azure, Ofiice365)
  • A friendly professional environment
  • A very healthy $85K pkg (that's base and super)
  • A great name for the CV
  • Great offices in the CBD
So do it. Apply now! Don't worry about a cover letter.

What we do best

SustainAbility Consulting is a boutique Sydney-based recruitment business. We specialise in placing accounting, finance and technology professionals in successful organisations across all industry sectors.

SustainAbility Consulting