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Dynamics 365 Ce Technical Architect, Victorian Civil And Administrative Tribunal (Vcat) (Vpsg6)

Court Services Victoria - Melbourne, VIC

Source: uWorkin


• Provide integral system support for an exciting new digital solution in one of VCAT’s biggest Lists.
• Technical focus, fixed term VPS Grade 6 role based in Melbourne’s CBD.
• An opportunity to join a fantastic team in a truly exciting time in the organisation’s history.
• Work in one of Australia’s largest and busiest Tribunals, providing vital legal services to Victorians.
• An opportunity to help shape and contribute to VCAT’s journey of digital transformation.
• An immediate start in an exciting, diverse and fast paced team.

About Us

The Victorian Civil and Administrative Tribunal (VCAT) is a tribunal that hears and decides civil and administrative legal cases. Established in 1998, it is the busiest tribunal in Australia. VCAT finalises more than 85,000 cases a year, mostly disputes, at over 46 venues across Victoria. VCAT serves the community by resolving disputes and making decisions in a timely, cost effective and efficient way.

About the role

VCAT is committed to providing modern and responsive services to meet the needs of all Victorians. Aligned to this, the Planning and Environment Division has taken significant strides in digital transformation, recently implementing D365 across key business processes. This is an exciting time for the Division, and the role brings an opportunity to help shape and contribute to its digital road ahead!

Key Responsibilities

• Provide guidance and expertise in Microsoft D365 CE defect resolution, management of issue escalation to Cenitex and other vendors (Microsoft support)

• Establish and maintain effective internal and external stakeholder relationships, ensuring optimum service delivery and prompt consideration of feedback and suggestions on possible improvements

• Review and update processes, patches and procedures within Information Technology to ensure compliance with requirements

• Responsible for maintaining, data, email templates, SharePoint Document Library, templates and forms created by DocumentsCorePac

• Identify, develop and implement innovative solutions based on high level expertise, which includes the creation of workflows and updates to SmartForms

• Lead the management of CAB (Change Approval Board) processes and approvals for deployment into production

• Responsible for the administrative work items on Azure DevOps to ensure the solutions are properly documented and deployments are maintained

• Responsible for the creation of workflows, monitoring and updating workflows and adding attributes where required

About you

VCAT is looking for a versatile and experienced technical architect, knowledgeable in Dynamics 365, works well in a team environment and excels at stakeholder management. To ensure success as a Technical Architect, you should have extensive knowledge of enterprise networking systems, advanced problem[1]solving skills, and ideally, the ability to project manage. Technical Experience:

• Proven experience in Dynamics 365 Customer Engagement and Power Platform implementations

• Proven experience in Dynamics 365 CE, Power Platform (PowerApps Component Framework, Model Driven Apps and Power Automate) and Common Data Service

• Experience with configuration and customisation of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, WebServices and data migration with KingswaySoft components

• Azure DevOps with Dynamics 365 CE

• Solid experience in SharePoint

• Experience in building solutions in Microsoft Azure Qualifications:

• Diploma of Information Technology or equivalent highly desirable

• Project management certification (Prince2 or Agile) would be highly desirable

• Microsoft certifications is desirable

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • resume 
  • a short covering letter