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April

Infrastructure Cloud Computing Architect

RESOURCE CORNER IT - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

* Manage end to end service delivery of Infrastructure & Cloud services as per the agreed contract with the client.

* To identify and implement the strategy for Infrastructure, especially in Cloud space.

* Execute the services as per the agreed Service Levels and KPIs.

* Escalation point for the client and manage communications with stakeholders.

* Manage risk and issues

* Ensure the services are delivered with the budget and contractual obligations (Financial Management)

* Deliver continuous improvement, enable industrialization and innovation to the client by leveraging

* Execute weekly, monthly, and other contractual operational meetings with client.

* Manage resourcing / hiring, internal training, skill enhancement, cross trainings, and communications with Internal support teams as required.

* Manage demand and supply for additional work and/or Service Requests with client

* Responsible for customer satisfaction, service quality, process, and people development for the respective engagement.

* Collaborate with customers, engineers, operations and other stakeholders to come up with solutions, taking a lead on designing permanent solutions, interim solutions and transitioning from project to operations.