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Customer Service - Trade Desk - Building Supplies

Conquest Recruitment Group - Melbourne, VIC

Trades & Services
Source: uWorkin


Full Job Description
Bentleigh location - well known specialist building supplies
Be part of team providing advice to tradies, builders and more
Attractive package and huge career potential if you want to get ahead

Long established highly successful company with a reputation for service excellence
Bentleigh location
Loyal client base - tradies, builders and clients come back time and time again
Extensive range of supplies, including specialist orders - this business has all the products needed in one fabulous stop
The team are experienced and professional

Provide customer service - face to face, phone, general email and website
Service customers - trade counter - by providing: product advice; quotations; stock availability; latest trends and delivery times
Update CRM/order system with client information and transactions including processing of payments and provide invoice/receipts or maintenance of trade accounts
Liaise with suppliers including: purchasing of goods; following new trends and product releases
Prepare orders for delivery in a timely fashion
Join team meetings to discuss promotions, results and plans
Promote safety and company policies/procedures
Monday to Friday 8.00am to 5.00pm 1 hour for lunch
Pay around the $65k and super - though this is certainly negotiable upon experience
1 or 2 Saturday mornings 8.00am to 12.00 o'clock - overtime paid

Will demonstrate strong customer service skills - ideally face to face, showroom or similar
Preferably come from building supplies or trades related background, though certainly not a deal breaker - you might have worked at Middendorps or Bunnings, or in a counter sales role, or technical/mechanical retail assistant, or on the tools - we are open
Have exceptional communication skills - here you will work with tradies (self-employed through to large companies), architects, builders and more
This is a trade service desk - so you will be comfortable in appropriate PPE
Will be looking for something long term - product training will be provided, there is though the chance to progress to managing major accounts if you are seeking career advancement

This is a genuine opportunity to have long term stability, job security and the chance to continue to grow your career.

Applications welcome.