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Network Operations Architect

Singtel Group - Canberra, ACT

Source: uWorkin


About the role:

This Senior Technical role is responsible for providing high quality technical advice (as subject matter experts in the Network and Hosting technology stream), providing technical leadership in alignment with the Technical Delivery Process (TDP), and maintaining the architectural integrity of MNS systems and services in support of the Optus Managed Network Services (MNS) for the client’s account.

This is a heavily client facing role and will require the resource to be permanently based at our client site in Canberra

Please note: This role requires working with Government clients and you must be an Australian Citizen to be eligible to apply for this role


  • Technical Leadership including performing the role of Technical Lead on medium size projects where bandwidth permits
  • Updates of architectural documentation including System Architecture Descriptions (SAD) and the relevant branches of the System Breakdown Structure (SBS)
  • Reviewing Solution Proposals for architectural validity and completeness)
  • Development of Roadmaps and Strategies relevant to applicable systems
  • Contributing to preliminary customer workshops and planning efforts (in advance of Non-Standard Service Requests (NSSR))
  • Assisting Solution Owners to develop sound solutions (including contributing technical content to Solution Proposals (SP), Work Breakdown Structures (WBS) and resource planning)
  • 3rd Level Support for incident and problem management (including liaison with the customer, vendors, SNOC and partners)
  • Capacity/Availability Planning (with System Owners, including proactive upgrades)
Experience Required
  • Significant technical experience as a Network Architect
  • Experience in providing a high level of technical advice and expertise to support, identify and maintain architectural integrity of a system
  • Experience in providing support or leadership to operational support teams for problem resolution and troubleshooting activities
  • Expertise in leading the delivery of diverse technical solutions
  • Relevant product (primarily Cisco, NetApp and VMware) and technology knowledge in network and hosting technologies including: Wireless, Routing, Switching, Data Centre, Hosting (on prem and in AWS & Azure), AD services, automation
  • Subject matter expertise in government secure Networks and Virtualised Hosting Environments and associated Service Delivery Systems.
  • A solid understanding of Australian Government Regulatory Framework requirements in delivery of a Security Accredited Hosting System (such as PSPF, ISM, eDSM)
  • Experience Deploying ICT Infrastructure in Government regulated Data Centre environments
Technical skills required
  • Cisco CCNA / CCNP or equivalent knowledge
  • VMware or equivalent Hypervisor based virtualisation platforms
  • NetApp or equivalent Enterprise Storage platforms
  • Demonstrated experience in multi-vendor environment (Cisco, Juniper)
  • A solid understanding of ITIL principles with V3 foundation qualifications being desirable
  • TOGAF/DODAF or equivalent
  • ISO/IEC 15288-2008(E) / IEEE Std 1220-2005 or equivalent
  • Knowledge of requirements engineering, Integrated Logistics Support (ILS), Verification & Validation (V&V) and Configuration Management (CM)
Employee Benefits

Working at Optus will provide you with a range of benefits that will enrich your personal and professional life. With features such as a range on on-site Health and Wellbeing specialists, financial advisers, company discounts and childcare services, we ensure that we provide you with a safe and productive work environment.

Head on over to http://www.optus.com.au/about/careers to find out more about what it's like working with Optus.