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Junior Wintel Engineer

DXC Technology - Adelaide, SA

Source: uWorkin


Job Description

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

Based in the Adelaide eastern suburbs, an exciting opportunity now exists in the Windows Server Management team. You will be responsible for the support and administration across a variety of Wintel Server based platforms. In addition, you will undertake general Incident Management and administration, monitoring and responding to alerts and regular scheduled hardware and OS changes. As an active team player, you will participate in the support and implementation of primarily Microsoft Windows based environments along with VMware and Citrix. Working as part of a team, providing on-going remote support activities for Client’s inline with Service Level Agreements & Customer Orders.

The position provides the opportunity for a suitable applicant to increase their knowledge and experience supporting these accounts across different environments & technologies, as well as obtaining skills and clearances sought after by the greater ITO organization.

Key Responsibilities

  • Manage workload and ensure assignments are completed on time and within target completion dates
  • Keep clients informed at all times as to progress of assigned tasks and setting realistic expectations with regards to completion dates and status updates in a professional, concise and informative manner
  • Demonstrate ownership and interest in goals by identification, escalation and resolution of issues appropriately
  • Works with minimal direction from the technical lead to accomplish assigned tasks
  • Keeping up to date with new & emerging technologies
  • Methodical approach troubleshooting
  • Ability to resolve issues & handle conflicting priorities in a dynamic environment
To be considered for this role, you must possess the following skills & experience:
  • Demonstrable skills and experience in the installation, configuration and remote support of Windows Servers
  • Demonstrable experience in managing a VMware virtualised environments & managing VMware, vSphere and Citrix
  • Experience working with Microsoft Clusters
  • Working knowledge of LAN/WAN protocols & services i.e.: TCP/IP, DNS, DHCP, WINS
  • Advanced Windows Troubleshooting skills including Microsoft clustered environments
  • Experience in Citrix Netscaler management and troubleshooting skills
  • Experience in HW technologies – enclosures/blades/servers
  • Working understanding of Active Directory
  • Knowledge and experience in monitoring toolsets such as Solarwinds, HPE OneView, vRealize Operations
  • Extensive experience in a large (500+ server) enterprise or corporate environment
  • Understanding of how to methodically approach troubleshooting
  • Ability to resolve issues & handle conflicting priorities in a dynamic environment
  • Strong communication skills, the ability to interact well in client environment and service excellence
  • A positive attitude, a passion for IT and a mindset that can adapt easily to change
  • Ability to multitask and prioritize current and incoming workload
  • Ability to work in a team and provide a high level of customer service skills
  • Eager to learn and enhance skills
  • Understanding of ITIL framework
  • Knowledge and experience in Hyperconverged Infrastructure environments
If you are a self-starter with a strong customer focus and a results-oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

Due to Federal Government client requirements, it is mandatory that applicants are Australian Citizens and be eligible to gain a Baseline Security Clearance which requires working and living history up to 10 years.

Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies