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Application Support Engineer

Talent International - Melbourne, VIC

Source: uWorkin


Working for this IT Services & Solutions company as a Applications & Systems Support Engineer you will work as part of a team to successfully deliver, maintain and improve Personalisation Systems and Data Systems configurations to best quality and on time to impress customers whilst minimising lead time.

Key Accountabilities

  • Ensure support to production and product management teams 
  • Acquire and maintain a level of technical expertise necessary to handle the BAU production support and system support activities including trouble shooting operational issues that affect productivity, quality, safety and security and deliver permanent fixes for improved results
  • System hardware and software support, including programming where appropriate (including Printers and PCs, 1st level software and SQL database support)
  • Support data activities and different data systems; receive, generate, validate, and prepare customer data

Skills and experience

  • Minimum 2-5+ years experience in similar role
  • Excellent understanding of related technology, infrastructure and associated technology
  • Good understanding of computer hardware 
  • Understanding of different file/data structures, types and protocols
  • Good knowledge of programming languages (Visual Basic, .NET and C#)
  • Understanding of the data handling and data security concept
  • Proven ability to achieve deliverables across a cross-matrix environment (operations, technical, customer service etc)
  • Understanding of software development processes including Agile
  • Excellent time management skills, ability to prioritise, proactively identify and mitigate risks and proven ability to multi-task

Apply now to secure an interview or contact Ali on 9236 7708 for a confidential discussion.