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April

Sr. Pre-sales Service Solutions Architect, Sap - Ams

Rimini Street - Perth, WA

IT
Source: uWorkin

JOB DESCRIPTION

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.

We actively seek a Sr. Pre-Sales Service Solutions Architect, for our SAP Applications Managed Services team. This is a remote role that can be based anywhere in Australia.

Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.

Position Summary

This role is primarily responsible for supporting sales activities across our ANZ Theater. In this role, you will directly engage in SAP sales opportunities, actively participate in customer meetings and work closely with our Senior Account Executives to respond to our customers’ needs and challenges. The AMS Solutions Architect is required to articulate the Rimini Street value proposition and Managed Services offering and to illustrate the benefits delivered to our clients in ANZ and globally.

The SAP AMS Solutions Architect also acts as the primary conduit to the internal Delivery and Sales team. As an AMS Solutions Architect for the SAP product line, you will leverage your existing functional knowledge in working with one or more SAP products within our organization. Using this experience, you would learn how to articulate our AMS strategy and direction for all SAP products that is supported by Rimini Street.

Essential Duties and Responsibilities:

  • Partner with Sr. Account Executives in SAP sales opportunities
  • Participate in customer meetings and responding to customer needs and challenges
  • Partner with internal stakeholders including Global Service Delivery and Strategic Services
  • Deliver exceptional presentations (remotely and in person) with confidence, and answer objections in front of large audiences ranging from Application Managers, Developers and DBA’s to C-Level Executives
  • Provide detailed Scoping requirements and pricing for our AMS support services that will be delivered by Rimini Street

Additional Duties and Responsibilities:

  • Contribute to the other company wide initiatives in support of the growth and profitability of the SAP product lines
  • Some travel outside your geography in support of global initiatives
  • Travel approximately 20% of the time to support sales deals in their territory

Qualifications/Skills/Experience

Location

  • Remote, Australia

Education

  • Bachelor and/or Master’s Degree in Computer Science or related field

Experience

  • 10 to 15 years’ experience in a Managed Services Role or Pre-Sales Solution Architect role working within the SAP Applications ecosystem – Software and/or Services, supporting a Geographic or Industry Focused Sales Organization
  • Proven experience in a “consultative selling” environment with a history of working in a global, matrixed organization
  • Experience supporting a team of SAP Sales Reps during the sales cycle and the proven track record contributing to the sales process to close deals
  • Experience with full lifecycle software implementations

Required Qualifications

  • Mastery of the functionality and technical support in a managed services environment of SAP products
  • Working familiarity with the wide array of SAP products
  • Detailed knowledge of SAP solutions
  • Experience with understanding of with ITIL and ServiceNow for support
  • Demonstrated understanding of IT Operations and Service Delivery Key Performance Indicators (KPIs)
  • Track record of driving services cross-sell and increasing customer share of wallet

Skills

  • Excellent communication skills (Verbal, written and presentation)
  • Ability to work independently as required based on prospect needs
  • Strong speaking skills (telephone, onsite, conference or seminar)
  • Strong documentation skills (Word, Visio, Excel, and PowerPoint)
  • Experience with CRM systems, especially SalesForce.com
  • Experience with understanding and selling Managed Services
  • Disciplined to perform in a ‘work from home’ environment as this is not a 9am-5pm position