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Building Technology Engineering & Delivery Manager

Wework - Sydney, NSW

Source: uWorkin


WeWork is currently seeking a Senior Manager to lead our Member solutions and infrastructure Engineering teams in the Pacific Region, reporting directly to the Head of International Technology Services. This role will be vital in our service delivery organization for both internal WeWork projects and Member customisation. Alongside the delivery of projects, the role will also work closely with other teams to develop a road map of capital upgrades required for the territories.

Overarching Responsibilities

  • Report to the regional Head of Global Technology Services

  • Accountable for GTS Capital Spend territory budget

  • Accountable for successful delivery of new site openings & projects as well as meeting targets for Member Solution revenue

  • Provide leadership to:

    • Ensure team is secure and satisfied in their position

    • Develop a sense of accomplishment knowing there is meaning in their work

    • Build team esprit de corps

Deployment Delivery Implementations

  • Accountable for successful delivery of new site openings & expansions

  • Ensures correct strategies are followed and that requirements meet the latest technical specifications & design standards

  • Controls & maintains project budgets to reduce & eliminate over-spend

  • Continually strive for efficiencies across the organisation

  • Ensure all team roles, responsibilities and expected timeframes are clear for processes & procedures

  • Work with the organisation to develop new best practice processes for upcoming products or initiatives

  • Ensure team processes and documentations are maintained and seek opportunities to improve them

  • Accountable for effective hand-over to the Operating team, ensuring all relevant hand-over documentation is provided and centrally accessible

  • Identify fresh and relevant technologies and in collaboration with the regional Technology services Director, and Technology Directors from other regions to create new and exciting products, drive innovation and deliver experience to add value to the user experience.

  • Propose and negotiate with regional level equipment providers along with vetting and onboarding new consultants and integration contractors

  • Interface closely with the regional Technology Services Director to analyse and understand operational successes and failures, bringing this knowledge back to regional BOD development

  • Work with the regional Technology Services Director to develop the regional technology roadmap based on regional business and technical requirements. Provide input concerning technology developments, updated global standards, and CAPEX budgets into the regional investment plan for the technology roadmap.

Member Solutions

  • Accountable for the delivery of custom member technology related requests, complete with ensuring handover documentation is supplied and correct member fees are applied

  • Ensuring member change order requests are met and deliveries achieved

  • Driving to deliver technology services revenue and discovering new revenue streams

  • Identify fresh and relevant technologies and in collaboration with the regional Technology services Director, and Technology Directors from other regions to create new and exciting products, drive innovation and deliver experience to add value to the user experience.

  • Oversee a variety of Member Solutions projects including reviewal of legal contracts and membership agreements as needed for client stipulations

  • Facilitate requirements gathering sessions with enterprise level members to discuss IT, AV, and Security requirements and offer sound technology solutions

  • Assist the Sales and Real Estate teams in the smooth running of pre-sales client calls and tours along with creating sales tools and client facing documentation outlining standard technology offerings

  • Coordinate and collaborate with team across disciplines to ensure delivery of projects, including schedule, budget, technical and installation oversight

Capital Improvements

  • Overseeing capital improvement rollouts and hardware refreshes

  • Leading the planning and implementation of projects

  • Verifying goals and scope of work remain on track

  • Ensuring budgets are maintained and standards are kept

  • Working with vendors to achieve key milestones

  • Develop and lead technology discipline product development initiatives at a regional level

  • Work with internal Building Technology design and deploy engineers, architects, MEP engineers, designers and BIM specialists as they develop schematic level handover packages to consultant design teams or design/build contractors

Who you are:

  • Passionate about best in class design, construction, and project execution

  • A team collaborator, clear communicator, prudent risk-assessor, and effective motivator

  • Habitually thinking outside the box and exploring new ways to execute projects

  • Committed to continuous improvement and optimizing productivity

  • Ability to build trust and rapport quickly with employees

  • Ability to explain complex technical problems in a non-technical way

  • Ability to maintain a level head and make business focused decisions under pressure


  • Bachelor’s degree or higher in Engineering or Information Technology

  • 5+ years experience working in a client facing consulting role

  • Preferential to have experience working with Fortune 500 companies.

  • Broad knowledge of low voltage infrastructure, systems networking, telecommunications, audio visual design and electronic security.

  • Understanding of network architecture and information security compliance

  • Proficiency in reading and interpreting floor plans, technical drawings and specifications

  • Revit and AutoCAD experience a plus

  • Strong project management skills for team coordination, scheduling, budgeting, and supply-chain management

  • Ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong work ethic and ownership mentality

  • Familiar with project management software and practices

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.