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It Support Engineer

Hays Information Technology - Melbourne, VIC

Source: uWorkin


Your new company
A growing Managed Service Provider located in Melbourne’s Inner North requires 2x IT Support Officers for permanent vacancies commencing immediately. This company promotes career development opportunities.

Your new role
In this exciting new role, you will be:

  • Providing 1st, 2nd and 3rd level remote and onsite IT support for clients.
  • Maintaining relationships with clients.
  • Performing technical support of servers, network and hardware.
  • Assisting with migrations between on-premise and cloud.
  • Delivering a high level of customer service and communication.

What you'll need to succeed
To be successful in your application, you will need:

  • Demonstrated experience of providing level 1-3 IT support both onsite and remote.
  • Strong knowledge of Windows Server, Microsoft Exchange, Office 365, Hardware and Network troubleshooting.
  • Highly developed troubleshooting and problem-solving skills.
  • Experience working within a Managed Service Provider.
  • The ability to communicate with all levels of users, both verbal and written.
  • A current driver’s license and vehicle.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a competitive salary package. You will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now
If you're interested in this role, click ‘Apply Now’ or forward an up-to-date copy of your CV to [email protected]

LHS 297508 #2513263