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Lead Devops Engineer

Arq Group - Brisbane Grove, NSW

Source: uWorkin


Arq Group changes the way businesses do business. From award winning mobile apps, cloud and analytical insights, to design thinking and digital marketing. We define, design and create products and solutions that solve problems, big and small. Arq Group are Australia’s leading experts in Digital Solutions.

We create technology. We partner with our clients to solve problems others can't. We do this by hiring the best people out there!

The Solution Reliability Engineering team in our Customer Operations group is looking for a Lead DevOps Engineer.

We run enterprise-grade, Cloud-based managed solutions for our customers, including large organisations in both the public and private sectors.

This role will suit a technical leader with strong people, planning, and a DevOps background managing cloud-based solutions.

Key Responsibilities

  • Enable and lead a high-performing customer-centric operations team
  • Enable efficiencies through:
  • process improvement
  • capability enhancement
  • supporting team performance
  • enhancing utilisation, and automation
  • Work planning, forecasting, and prioritisation
  • Continuously improving the customer experience and the reliability of the solutions under our management
  • Identifying technology enhancement and efficiency opportunities
We want to hear from you if you have proven experience in

  • Leading and developing high-performing digital operations teams
  • Identifying and enabling efficiencies
  • DevOps processes and technologies (IaC tools, scripting languages, pipelines, etc.)
  • Public cloud infrastructure (AWS, Azure, GCP)
  • Experience in operational technology environments

In The Following Areas Is Desirable

  • ITIL and ServiceNow
  • Working in a service provider environment
  • Database Management Systems (SQL and NoSQL)
As we are first and foremost a people business, our ideal candidate must also have the following characteristics:
  • Be a great communicator with the ability to relate to others, be flexible, trustworthy and able to listen and ask questions
  • Be able to work autonomously and as a member of the wider Arq Group community
  • Have an outstanding commitment to customer service and the internal & external customer experience
  • Have the ability to maintain a positive outlook and working attitude
  • Ability to work in a fast-paced environment with changing priorities
  • Relevant industry certifications
About Us

Arq Group is the dynamic space for smart thinkers. We create unforgettable experiences, solve complex challenges, and provide seamless, end-to-end solutions for businesses, big and small…. from design thinking to customer solutions, leading mobile, cloud and analytical insights, digital marketing, to web design. We are Australia’s leading digital partner, powering the growth of businesses, big and small.

At Arq you’ll find a true work-life balance. You’ll be part of a sincere team that’s all about diversity, equality, teamwork and mutual support. Sound like the place for you? Then tell us why you’re the one for us.