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Product Safety Manager

AGL Australia - Docklands, VIC

Mining, Oil & Gas
Source: uWorkin


There’s never been a better time to be at AGL

At AGL, we believe progress is powered by our people.

If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent – and we need yours too!

About The Role

  • Flexible working arrangement – find what suits you best
  • Excellent $’s, benefits, leave policies, discounted power; EV’s; NBN and mobile plans.
  • Newly created role as we continue to evolve into becoming a multi-product retailer

You will be responsible for proactively managing and advising on the safe delivery of our products to market, as well as working with groups within our Customer Markets and wider business to implement effective frameworks and respond to product safety and compliance issues.

In this newly created position, you will ensure that the business complies with its various product safety obligations, developing our product safety internal policies and processes, and playing a key role in remediation activity .

What You’ll Be Doing

  • Advise on the safety risks associated with the development and distribution of new products, including guidance on the Product Safety Policies and Guidelines when implementing a new product
  • Contribute to our product safety framework to detect, prevent, and eliminate product safety issues
  • Act as the coordinator where product recalls and withdrawals of products from market may be required, including engaging with regulators and external advisors
  • Update internal policy and process documents relating to product safety and product recalls
  • Execute an ongoing internal education program and conduct workshops to ensure understanding of our product safety obligations
About You

You will have excellent communication skills, including a strong ability to engage effectively with stakeholders and senior leaders at all levels.

What You’ll Bring To The Table

  • The ability to work collaboratively and effectively within a cross-team environment and achieve objectives across multiple stakeholder groups.
  • Previous experience in a regulatory advisory, compliance or legal role within the energy sector or other regulated industry, ideally in a product safety, governance or product development role
  • Strong project management skills, including organizational skills to ensure timely delivery of tasks to a high quality
  • Strong understanding of the Australian Consumer Law (in particular, the product safety and consumer guarantee provisions), as well as experience with product recalls and withdrawals
How to Apply

We’d love to see your application, submitted by this date: 20June at midnight.

At AGL, all employees are encouraged to be themselves and to bring their whole selves to work every day. We encourage applications from Aboriginal and/or Torres Strait Islander people, people living with disability, culturally and linguistically diverse people and people of the LGBTQ+ community, including transgender, gender diverse, and intersex people.

AGL has a commitment to maintain a diverse workforce and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

Job Family Group

Risk Management

About Us

Proudly Australian for more than 180 years, AGL supplies around 4.5 million energy and telecommunications customer services*. We’re committed to becoming a leading multi-product retailer, making energy and other essential services simple, fair and transparent. AGL operates Australia’s largest private electricity generation portfolio within the National Electricity Market, comprising coal and gas-fired generation, renewable energy sources such as wind, hydro and solar, batteries and other firming technology, and gas production and storage assets. We are building on our history as Australia’s leading private investor in renewable energy to now lead the business of transition to a low emissions, affordable and smart energy future in line with the goals of our Climate Statement. We have a passionate belief in progress and a relentless determination to make things better for our communities, customers, the Australian economy and our planet.

  • Services to customers number is as at 31 December 2020 and includes Click Energy and 100% of approximately 300,000 services to customers of ActewAGL, in which AGL owns a 50% equity stake of the retail operations.