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Network / System Engineer

Cisco - Sydney, NSW

Source: uWorkin


What You’ll Do

Customer Experience (CX) Labs is a globally distributed team that designs, builds, and maintains the lab facilities, services, and tools across the CX organization. We manage over 300,000 sq ft of lab space consisting of 8,000+ racks with 500,000+ inventory items. Our customer base is 6,000+ CX Engineers.

  • Network Engineer JD

Cisco seeks a Network Engineer to build, maintain, administer and support large CX-Lab environment containing Cisco and other equipment.

Network engineer’s Responsibilities

Ø Build and manage CX-Labs Lab Network and Server infrastructure

  • Order equipment as per the business requirement
  • Receive and verify ordered equipment
  • Install and Configure Lab infrastructure equipment
  • Configure and Manage VMware, Linux and Windows servers

  • Ø Manage inventory

  • Maintain list of equipment in lab using web tools
  • Conduct periodic audits to maintain up to date inventory

  • Ø Re-create the customer network as required to resolve complex network issues and maintain SLAs .

  • Work closely with TAC engineers to understand the customer environment
  • Re-create customer networks and help TAC engineers to resolve issues

  • Ø Work with peer teams globally to optimize Lab resources, leverage knowledge and share good practices

    • Core Skills
    • Hands on experience with Cisco network equipment, server and storage installation, support and maintenance
    • Strong knowledge of Routing, Switching and various networking protocols.
      • Knowledge in security, wireless and VOIP domains is a added advantage
      • Support a variety of engineers across multiple technical efforts
      • Should be able to provide L3 support for Lab issues
      • Strong knowledge in infrastructure design and implementation
      • Strong troubleshooting skills
      • Experience on Network management tools
    • Linux/Solaris , Windows and VMWARE installation administration experience will be a added advantage
    • Build simulated networks in test labs to resolve highly complex customer network issues.
    • Interpersonal Skills
    • Excellent written and verbal interpersonal skills. Interfaces cross-functionally at the working team level.
    • Ability to plan and implement projects
    • Visualize road map for Lab improvements based on the business requirements
    • Ability to work independently with minimum inputs
    • Should be a strong team player
    • Successful candidate should have 4 to 8 years experience as a Network administrator and be should willing to work in shift hours.
    • Education Qualifications
    • Engineering in IT / Electronics/ Computer sciences / Diploma in Computer Science or EEE preferred.

    CCNP, MCSC and Solaris Certification are desirable.