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Av Support Engineer

Macquarie Group - Sydney, NSW

Source: uWorkin


AV Support Engineer

The Audio-Visual Technology team is part of the Corporate Operations group at Macquarie. The goal is to continuously maximise the Workplace meeting experience across the group. To remain competitive in the digital marketplace our client and staff experiences need to be optimised, meaningful and current.

This is an exciting position for an Audio-Visual support engineer who is a client-focused in Audio Visual and Video Conferencing technology to join the Technology team, to play a supporting role in ensuring the successful design, delivery, and operations of AV solutions across all regions.

Your key responsibilities will include:

  • driving consistent AV services across the workplace including video conferencing, digital signage, display, IPTV and meeting room technology
  • acting as consultant for all AV matters across the organisation and advise on best practices to provide world-class experience for meeting participants
  • providing technical support, as the AV subject matter expert, from system design to procurement, delivery, operations, and support
  • liaising with business compliance, legal, security, risk, and finance teams to ensure successful delivery and ongoing operations of various AV technology solutions
  • setting global AV and meeting room technology standards and ensure consistency across the regions and buildings
  • evaluating latest AV technologies and products including audio-visual equipment, settings, room design, acoustic, lighting challenging the boundaries to inspire, create and innovate in all areas related to the AV experience
  • managing AV projects including budget and timeline to successful outcomes
  • integrating with all aspects of the business to identify opportunities to include AV solutions into our service offerings
  • ensuring successful incident and problem and resolution management of AV related issues engaging third-party support where required.

In addition, your skills/background will ideally include:
  • passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations
  • knowledge of audio and video systems such as Cisco/Webex, Zoom, Crestron, Polycom, MS Teams, Appspace and IPTV (Exterity) solutions
  • strong communication and stakeholder management skills, able to communicate, present, and generate enthusiasm and buy-in for ideas and solutions Coordinate multi-skill teams across the bank
  • strong understanding of disciplines/roles and emerging trends within AV technology and workplace space
  • understanding of audio-visual testing methodologies and quality assurance
  • able to document procedures, operating models, manuals/instructions, and troubleshooting records
  • supervising remotely onsite installations across all regions
  • experience in successful AV project delivery and ongoing support.

If this sounds like an environment that is an ideal career opportunity, please apply to it or for more information reach out to nicky.bell@macquarie.com

About The Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: COG-957404
Work type: Permanent - Full time
Location: Sydney
Category: Mid-level, Technology
Group: Corporate Operations Group
Division: Technology
Recruiter: Nicky Bell
Opening Date: 03/6/2021